It’s All Inclusive

Hyatt ZilaraEvery resort, ranked

Hyatt Zilara is the adults-only half of Hyatt's original all-inclusive duo (operated with Playa Hotels & Resorts), with resorts in Cancun, Jamaica's Rose Hall, and the Dominican Republic's Cap Cana. The pitch is hotel-brand discipline applied to the all-inclusive: consistent rooms, reliable service standards, full World of Hyatt earning and award redemptions.

Zilara's quirk is the shared campus: at Rose Hall and Cap Cana it sits beside the all-ages Hyatt Ziva, with adults able to roam both properties while Ziva guests stay on their side. That buys Zilara guests more restaurants and space than its resort count suggests, and makes 'Zilara or Ziva?' mostly a question of whether kids are coming.

1 resort in our catalog · ★ 4.7 average guest rating · 2,054 reviews analyzed · How we score · Last reviewed July 2026

Guests
Adults-only
Where
Mexico, Jamaica, Dominican Republic
Price positioning
Upper-mid to luxury
Signature
World of Hyatt points; shared complexes with Hyatt Ziva
Operator
Playa Hotels & Resorts under the Hyatt brand

Where Hyatt Zilara scores strongest

9.3/10
Rooms
9.3/10
Romance
9.2/10
Pools
9.1/10
Beach

Chain averages across the Hyatt Zilara resorts we've scored.

Hyatt Zilara resorts, ranked

  1. Hyatt Zilara Cap Cana
    1
    Hyatt Zilara Cap Cana
    Five-star · Adults-only4.7 (2,054)Rates TBDPalmprint 9.2/10

Where Hyatt Zilara operates

Weighing where to go? The country guides cover weather, safety, entry rules, and how the areas differ:

See where Hyatt Zilara ranks

Book Hyatt Zilara if…

  • World of Hyatt members: among the best points redemptions in all-inclusive
  • Couples who want big-hotel consistency over boutique character
  • Mixed groups splitting adults-only and family rooms across one campus (with Ziva)

Know before you book

  • Small portfolio; if the three destinations don't fit your trip, the brand can't help
  • Shared complexes mean some venues are lively with Ziva families in earshot
Loyalty program

World of Hyatt

These resorts sit inside World of Hyatt: stays earn the program's points at the standard five per eligible dollar, and points redeem for free all-inclusive nights here (food, drink, and entertainment included, not just the room).

Free-night redemptions at all-inclusive properties: points cover the whole package, not just the room
Elite tiers (Discoverist → Globalist) add upgrades, early check-in/late check-out, and Globalist suite upgrades
Points pool with regular Hyatt stays, so a work-travel balance can fund a beach week

Our take: One of the strongest reasons to pick this brand family: if you already carry Hyatt status or points, an all-inclusive week both earns and burns unusually well.

Hyatt Zilara, head-to-head

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Frequently asked questions

What's the difference between Hyatt Zilara and Hyatt Ziva?

Zilara is adults-only; Ziva is all-ages. At shared complexes (Rose Hall, Cap Cana), Zilara guests can use Ziva's facilities but not vice versa; adults get the run of both.

Can I book Hyatt Zilara with points?

Yes: Zilara participates fully in World of Hyatt, with all-inclusive award charts covering both guests in the room. It's one of the more valuable uses of Hyatt points.

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