Scores at a Glance
Cozumel Palace All Inclusive ResortHyatt Zilara Cap Cana
Overall
8.8
9.2
Beach
6.7
9.1
Food
8.7
8.8
Service
9.2
9.0
Rooms
8.9
9.3
Value
8.0
8.0
Romance
·
9.3
Scores out of 10 · higher is better
Quick Stats
8.8
Overall Score
9.2
5-star
Star Rating
5-star
4.6 (1,768)
Google Rating
4.7 (2,054)
From $163
Price / Night (pp)
Rates TBD
No
Adults Only
Yes
Yes
Kids' Club
–
Near coast
Beachfront
Near coast
Mid-size
Resort Size
Mid-size
10 min
Airport Transfer
–
All Scores
6.7
Beach
9.1
8.7
Food
8.8
9.2
Service
9.0
8.9
Rooms
9.3
7.9
Pools
9.2
8.0
Value
8.0
8.2
Family
–
–
Romance
9.3
–
Nightlife
8.0
–
Quiet
8.0
Vibes
–
Romance
Yes
–
Lively
Yes
–
Quiet
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Kids
–
–
Nightlife
Yes
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Hyatt Zilara Cap Cana
- Adults-only all-inclusive
- 3 pools
- 7 restaurants & bars
- Full-service spa
- Butler service
- Swim-up suites
Pros · Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros · Hyatt Zilara Cap Cana
- Top-tier adults-only all-inclusive in Cap Cana.
- Excellent room and swim-up suite inventory.
- Strong beach, pools, water park and lazy river mix.
- High review-platform sentiment.
Cons · Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons · Hyatt Zilara Cap Cana
- Premium pricing can make value subjective.
- Club benefits are useful but not universally worth the upgrade.
- Seasonal sargassum can affect the beach.
- Coordinates are not verified as exact main entrance.