Head to head
Cozumel Palace All Inclusive ResortvsHyatt Zilara Cap Cana
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Scores at a Glance
Cozumel Palace All Inclusive ResortHyatt Zilara Cap Cana
Overall
8.8
8.9
Beach
6.7
9.0
Food
8.7
8.2
Service
9.2
8.7
Rooms
8.9
8.8
Luxury
·
8.8
Value
8.0
8.2
Romance
·
9.2
Scores out of 10 · higher is better
Quick Stats
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Zilara Cap Cana |
|---|---|---|
| 8.8 | Overall Score | 8.9 (better) |
| 5-star | Star Rating | 5-star |
| 4.6 (1,795) | Google Rating | 4.7 (2,104) (better) |
| (better)From $163 | Price / Night (pp) | From $301 |
| No | Adults Only | Yes |
| Yes | Kids' Club | – |
| Near coast | Beachfront | Near coast |
| Mid-size | Resort Size | Mid-size |
| (better)10 min | Airport Transfer | 15 min |
All Scores
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Zilara Cap Cana |
|---|---|---|
| 6.7 | Beach | 9.0 (better) |
| (better)8.7 | Food | 8.2 |
| (better)9.2 | Service | 8.7 |
| (better)8.9 | Rooms | 8.8 |
| 7.9 | Pools | 8.8 (better) |
| – | Luxury | 8.8 |
| 8.0 | Value | 8.2 (better) |
| 8.2 | Family | – |
| – | Romance | 9.2 |
| – | Nightlife | 8.0 |
| – | Quiet | 8.4 |
| – | Wellness | 8.5 |
| – | Remote work | 8.0 |
Of the 10 measures we call, Cozumel Palace All Inclusive Resort leads on 5 and Hyatt Zilara Cap Cana leads on 5.
Vibes
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Zilara Cap Cana |
|---|---|---|
| – | Romance | Yes |
| – | Lively | Yes |
| – | Quiet | Yes |
Activities
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Zilara Cap Cana |
|---|---|---|
| Yes | Spa | Yes |
| Yes | Water sports | Yes |
| Yes | Kids | – |
| – | Nightlife | Yes |
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 places to eat
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Hyatt Zilara Cap Cana
- Adults-only all-inclusive
- 3 pools
- 12 places to eat
- Full-service spa
- Butler service
- Swim-up suites
Pros · Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros · Hyatt Zilara Cap Cana
- Excellent Juanillo Beach setting.
- Strong adults-only romance fit with shared-resort variety.
- Good suite and swim-up room options.
Cons · Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons · Hyatt Zilara Cap Cana
- Some guest reports find food uneven for the price point.
- Premium wine lists and Blind Butcher add cost friction.
- The shared complex can feel less intimate than a stand-alone boutique adults-only resort.
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