Chetumal-Cancun Km. 266,3 Xpuha Carretera, Puerto Juárez Xpu-Há, 77750 Riviera Maya, Q.R., Mexico
Details last verified July 2026 · How we research
Our own independent rating — beach, food, service, value and more. No pay-to-play, ever.
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Before I begin, a disclaimer: everything is comparative. What's great for one is bad for another. However, after staying in more a dozen of different all-inclusives in Riviera Maya, one begins to get an idea of what is above the average and what is below. With that in mind, here my balanced feedback...
We had such a lovely stay at the Barcelo Colonial resort! The food from the specialty restaurants was delicious, and buffet was pretty good. It was slightly repetitive at times, so I would recommend upgrading to the premium package for more dinner reservations - the standard package only allowed for...
Great resort! This review is specifically for the buffet found in the colonial side near the beach. Our servers were Palapa, Miguel Itza, Edith and Cecilia and they all did great work. This buffet has the most consistently good food, always warm and the best selection out of all the buffets at the r...
A few things to note before you go… Food and dining: Room service costs extra. When I am at an all inclusive, food and booze are what I think of inclusive. Even if they had a cut off time of 11pm, that would be fine. Sometimes the adults wanna go have a nice dinner while the kids stay in the room a...
This was a FABULOUS place to spend my vacation. It was gorgeous. The staff is doing an excellent job in making their guest feel special and welcomed. The upkeep of this place is amazing. I cannot write a review without mentioning Irene Sanchez the pool bar server at the Maya Beach. She seems to l...
The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered — and what still costs extra.
Inclusions change and vary by room category and season — always confirm with the resort before booking. How we verify this.
The right room is personal — a swim-out for the pool people, a top floor for the view people, two real bedrooms and two baths for families who like a little distance. Here's the lineup from the resort's own accommodations pages.
From the resort's own accommodations pages — categories and occupancy change with renovations, and connecting rooms are usually request-only, so confirm when you book.
Where you'll actually spend the week — how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.
Official overview lists 2 specialty restaurants, a buffet restaurant, a snack-grill restaurant and 3 bars.
Official and affiliated resort information describe multiple pools, shallow children's areas, adult areas and Barcy Water Park.
Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports — the sea doesn't read press releases, so treat seasonal notes as odds, not promises.
A family week turns on the details brochures skip — whether the kids' club is genuinely supervised, who watches the baby on date night, and whether four of you fit in one room. Here's what we've verified.
Kids' club ages, hours, and babysitting availability change seasonally — confirm with the resort before booking.
Our independent research — the score, the evidence behind every mark, and what guests actually say.
Reddit discussion is mixed: travelers like the pools, activities and complex access, while concerns center on food, drinks, service and beach rocks or seaweed.
Scored with Grand Escape methodology v1.0.