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Barceló Maya Palace - All Inclusive
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Caribbean & Mexico

Barceló Maya Palace - All Inclusive

Carretera Tulum-Playa del Carmen Km. 266 Chetumal 3 Calle Margarita Maza Xpu-Há, 77750 Riviera Maya, Q.R., Mexico

Details last verified July 2026 · How we research

Five-StarNear CoastMid-Size
4.9
★★★★★
51,250 reviews on Google
8.8Out of 10
Palmprint

Our own independent rating — beach, food, service, value and more. No pay-to-play, ever.

See how we scored it
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Highlights

—3 pools
—6 restaurants & bars
—Full-service spa

Activities & Experiences

Spa & WellnessWater SportsKids Activities

Best Time to Visit

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

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Location

Guest Reviews

★★★★★
Josh Ruggles · a month ago

Barceló Maya Palace completely exceeded our expectations and changed our perception of what an all-inclusive vacation can be. The property is beautiful and incredibly well maintained. The rooms were big, clean, and comfortable, and the staff consistently provided friendly and attentive service thro...

★★★★★
Nora Vasquez · a month ago

This was our 4th time staying at Barceló Maya Palace, and once again it was an excellent experience! The resort is beautiful, the food is great, and the service keeps us coming back year after year. A special shout-out to Deisy Cocom, Modesto, and Alfredo at Bar Cielo. This adults-only pool area is...

★★★★★
Grace Oh · 3 weeks ago

The staff and grounds were genuinely pleasant, and the resort itself is large and well maintained. I’m writing this under my real name because I want this to be taken as constructive, factual feedback, not a rant. Main issue: Airport transfers through Vacaciones Barceló (the transport desk inside th...

★★★★★
Debra · 3 weeks ago

We are on our 10th day of a 10 day trip and our last meal is in the brasserie French restaurant. We’ve eaten here four times as it is our favorite. We want to give a shout out to our servers Carlos Yah and Reyi Campos who are so friendly and attentive, as well as the hostess Diana Merinero at the ...

★★★★★
Sandy Goerges · a month ago

We had such a wonderful stay here at Barcelo Hotel Buffet Mirador with our family! The resort was beautiful, clean, and so relaxing. The staff was incredibly kind and welcoming, and they made us feel comfortable from the moment we arrived. Especially Rosa Mendoza and Natanaeal Soto at the buffet. Ev...

What we recommend

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Nightly rate
From $119
per person, per night · all-inclusive
$237/night for two · median $244 · 7-night stay · checked Jul 15
Cheapest month we’ve seen — August, around $119 per person, per night.
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—Resort website—Booking.com—Expedia—Tripadvisor reviews
Details
—Carretera Tulum-Playa del Carmen Km. 266 Chetumal 3 Calle Margarita Maza Xpu-Há, 77750 Riviera Maya, Q.R., Mexico
—+52 984 875 1500
Getting There
Nearest airport: CUN
Cancun International Airport
The Vibe
Quiet & Relaxed
What's actually included

What the all-inclusive plan covers at Barceló Maya Palace - All Inclusive

The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered — and what still costs extra.

Premium & à la carte dining
Official page states 6 restaurants are within the Barceló All-Inclusive program.
Included
Wi-Fi
Official room information lists free Wi-Fi.
Included
Kids' club
Official page lists a mini-club and children's water park.
Included

Inclusions change and vary by room category and season — always confirm with the resort before booking. How we verify this.

Rooms & Suites

Who fits where at Barceló Maya Palace - All Inclusive

The right room is personal — a swim-out for the pool people, a top floor for the view people, two real bedrooms and two baths for families who like a little distance. Here's the lineup from the resort's own accommodations pages.

Family fitsleeps up to 5 in one key · 4 categories take 5+, incl. Junior Suite and Family Junior Suite
Junior Suite
1 bedroom · sleeps 5 · 45 m² / 484 ft² · Tropical garden
Family Junior Suite
1 bedroom · sleeps 5 · 94 m² / 1012 ft²
Junior Suite Pool View Premium Level
1 bedroom · sleeps 5 · 45 m² / 484 ft² · Pool
Junior Suite Ocean Front Premium Level
1 bedroom · sleeps 5 · 45 m² / 484 ft² · Ocean front
Suite Ocean Front Premium Level
1 bedroom · sleeps 3 · 127 m² / 1367 ft² · Ocean front
Presidential Suite Ocean Front Premium Level
1 bedroom · sleeps 2 · 180 m² / 1938 ft² · Ocean front

From the resort's own accommodations pages — categories and occupancy change with renovations, and connecting rooms are usually request-only, so confirm when you book.

The Daily Reality

Food, pools & the beach itself

Where you'll actually spend the week — how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.

Dining & bars

6 restaurants— Brazilian · French · Caribbean seafood · international

Official overview states 6 restaurants within the Barceló All-Inclusive program.

Pools & waterplay

3 poolsAdults-only poolWaterpark

Official page lists 3 pools, including one adults-only pool, plus a children's water park.

Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports — the sea doesn't read press releases, so treat seasonal notes as odds, not promises.

For Families

Taking the kids to Barceló Maya Palace - All Inclusive?

A family week turns on the details brochures skip — whether the kids' club is genuinely supervised, who watches the baby on date night, and whether four of you fit in one room. Here's what we've verified.

Kids' club
Supervised program
Rooms that fit a family
4 categories — incl. Junior Suite, Family Junior Suite

Questions parents ask

Can a family of 5 stay in one room at Barceló Maya Palace - All Inclusive?

Yes — Barceló Maya Palace - All Inclusive has room categories that sleep 5 or more in one key: Junior Suite, Family Junior Suite, Junior Suite Pool View Premium Level. The largest stated occupancy is 5. Occupancy rules count most children (and sometimes infants) toward the limit, so confirm your exact ages with the resort when you book.

Does Barceló Maya Palace - All Inclusive have a kids' club, and from what age?

Yes — Barceló Maya Palace - All Inclusive runs a supervised kids' club. Hours and age bands shift seasonally, so confirm before booking.

Kids' club ages, hours, and babysitting availability change seasonally — confirm with the resort before booking.

Not sure this one fits your crew? Match resorts to your kids' exact ages — verified facts, not brochure claims.

The Palmprint file

How we scored Barceló Maya Palace - All Inclusive

Our independent research — the score, the evidence behind every mark, and what guests actually say.

Palmprint
8.8/10
Barceló
Quintana Roo
93% complete · Excellent review coverage
✓ Official site verified
How we score →

Scores

Beach8.6
Very High
Food8.2
High
Service8.5
High
Rooms8.8
High
Pools9.0
High
Luxury8.5
High
Value8.3
High
Family9.2
Very High
Quiet7.4
Medium
Accessibility7.7
Medium

Pros

  • All-suite room inventory.
  • Strong review-platform ratings for a large family all-inclusive.
  • Three pools, children's water park and broad sister-resort access.

Cons

  • Large resort scale creates walking-distance and crowding tradeoffs.
  • Restaurant reservations can be a friction point.
  • Beach entry is not universally smooth.

Things to know

  • Palace is the higher-end, all-suite option inside the Barceló Maya complex and is best for families who want space plus access to the larger resort ecosystem.
  • The official all-inclusive program includes 6 restaurants and access to several sister-resort facilities.
  • Beach expectations should be realistic: many guests love the beach, but recurring comments mention rocks, seaweed or variable entry.

Hidden tips

  • The official room list shows a major size jump from Junior Suites to 127 sqm and 180 sqm Premium Level oceanfront suites.

What guests say

Most loved
  • All-suite rooms and larger room layouts
  • Pools and family amenities
  • Beachfront setting and marine life
  • Access to sister Barceló Maya resorts
Most common complaints
  • Long walking distances and resort scale
  • Beach rocks, seaweed or water-entry variability
  • Restaurant reservation friction
  • Peak-season crowding
Things people wish they knew
  • Palace is the all-suite Barceló Maya option and has access to facilities at several neighboring Barceló Maya hotels.
  • Beach and pool feedback is strong, but some travelers note rocky or seaweed-variable beach conditions.
  • The resort's size can be a challenge for guests with mobility limitations.
From Reddit

Reddit comparisons generally frame Palace as the more upscale all-suite family option compared with Colonial, while retaining common Barceló Maya tradeoffs around scale, beach conditions and dining logistics.

The facts

3
Number Of Pools
6
Number Of Restaurants
SpaKids ClubBeachfrontWater ParkSwim Up BarFamily FriendlySwimmable Beach

How we scored it

Food
Guest Sentiment: 8A La Carte Quality: 8.2Restaurant Variety: 8.7Booking Review Count: 131Expedia Review Count: 2168Reservation Friction: 7.3Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Google Travel, Reddit · verified 2026-07-11
Beach
Crowding: 7.4Marine Life: 8.8Swimmability: 8.3Water Clarity: 8.6Guest Sentiment: 8.7Rockiness Penalty: 7.5Booking Review Count: 131Expedia Review Count: 2168Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Google Travel, Reddit · verified 2026-07-11
Pools
Waterpark: 9.1Adult Pool: 8.6Pool Quality: 9Guest Sentiment: 9Booking Review Count: 131Expedia Review Count: 2168Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Google Travel · verified 2026-07-11
Quiet
Large Resort Scale: 6.9Booking Review Count: 131Expedia Review Count: 2168Family Activity Level: 7Premium Room Potential: 8Tripadvisor Review Count: 19138Room Location Variability: 7.5
Weighted Review And Fact Analysis · sources: TripAdvisor, Expedia, Booking.com, Reddit · verified 2026-07-11
Rooms
Cleanliness: 9.4View Options: 8.5Room Size Mix: 9All Suite Format: 9Tripadvisor Rooms: 4.4Booking Review Count: 131Expedia Review Count: 2168Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Hotels.com · verified 2026-07-11
Value
Suite Size: 8.8Crowding Tradeoff: 7.4Guest Rating Value: 8.2Booking Review Count: 131Expedia Review Count: 2168Included Restaurants: 8.8Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: TripAdvisor, Expedia, Booking.com, Hotels.com, Reddit · verified 2026-07-11
Family
Pool Quality: 9Activity Range: 9.2Kids Waterpark: 9.2Family Room Fit: 9Booking Review Count: 131Expedia Review Count: 2168Sister Resort Access: 9.1Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Google Travel, Reddit · verified 2026-07-11
Luxury
Dining: 8.2Service: 8.4Scale Penalty: 7.8Grounds Condition: 8.8Booking Review Count: 131Expedia Review Count: 2168All Suite Positioning: 8.7Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Hotels.com · verified 2026-07-11
Overall
Google Rating: 4.9Booking Rating: 8Expedia Rating: 9Tripadvisor Rating: 4.3Booking Review Count: 131Expedia Review Count: 2168Official Product Fit: 9Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Expedia, Booking.com, Google Travel, Hotels.com, Reddit · verified 2026-07-11
Service
Guest Sentiment: 8.4Tripadvisor Service: 4.3Booking Review Count: 131Expedia Review Count: 2168Expedia Staff Service: 9Peak Period Consistency: 7.8Tripadvisor Review Count: 19138
Weighted Review And Fact Analysis · sources: TripAdvisor, Expedia, Booking.com, Hotels.com, Reddit · verified 2026-07-11
Accessibility
Booking Review Count: 131Expedia Review Count: 2168Sister Resort Transport: 7.6Tripadvisor Review Count: 19138Room Accessibility Unknown: 7Large Resort Distance Penalty: 6.8
Weighted Review And Fact Analysis · sources: Official, TripAdvisor, Reddit · verified 2026-07-11

Sources

GoogleHotelsRedditBookingExpediaWestjetOfficialTripadvisorTripcentral

Scored with Palmprint methodology v1.0.

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On our lists

Where Barceló Maya Palace - All Inclusive ranks

See all Barceló resorts ranked →Read the Mexico travel guide →