Cozumel Palace All Inclusive Resort
8.8 / 10
Palmprint
Our resort score · out of 10
Strongest on service and rooms
Cozumel Palace All Inclusive Resort at a glance
- Location
- Cozumel
- Guests
- All ages welcome
- The plan
- All-inclusive
- Setting
- Near the coast
- Guest rating
- 4.6 / 5 on Google1,801 reviews
- Best months
- Nov · Dec · Jan · Feb · Mar · Apr · May
- Pools
- 3 pools
- Airport transfer
- CZMAbout 10 minutes
- Dining
- 4 restaurants
- Drinks
- 2 bars
Compare rooms & seasonal prices
Help me book this resort*
We price the resort, rooms and dates with you.
Or book it yourself on Expedia (opens in a new tab)
We may earn a commission. No extra cost to you.
Find your time to go
USD / room / night · 2 adults · 7 nights
Checked Oct 11, 2026 · Sample details
Dates shown are check-in dates. 2 of 2 rooms across 4 of 4 planned stay dates. Missing prices are not estimates.
Each price is a sampled rate, not a live quote. Select a room name above for its details.
Watch this resort
We check this rate on a rotating schedule. Leave an email and we'll flag a real drop, not a countdown timer.
Cozumel Palace All Inclusive Resort
Things to know
before you go
Cozumel Palace is a true all-inclusive and a strong fit for divers, snorkelers, and travelers who want a smaller oceanfront Palace resort.
It is a poor fit for travelers who need a soft sandy beach directly in front of the hotel.
The August 2026 factsheet lists 166 rooms, including one three-bedroom villa; older Palace material lists 169. We use the newer property inventory.
Two outdoor swimming pools, including an infinity pool, plus a kiddie pool.The separate immersion dive pool is for scuba activity and is not another leisure swimming pool.
The Playroom is for ages 4–12.Two accessible rooms are listed on request and subject to availability; confirm the specific bathroom and mobility features.
Snorkeling equipment, paddleboards, kayaks and a scuba demonstration are listed.Aquasafari diving-center services and spa treatments cost extra.
Hidden tips
Book dinner reservations early in the stay.
Choose oceanfront if the room view is central to the trip, because the beach experience is not the main draw.
Things guests wish they had known
This is a strong snorkeling-and-service resort, not a classic beach resort.
The water entry is better for confident swimmers and older kids than toddlers.
Strengths from our research
Excellent service reputation
Strong snorkeling access
Large suite-style rooms
Walkable or short taxi access to San Miguel
Other considerations from our research
No sandy beach
Sales-pressure and resort-credit complaints
Smaller pool scene
Deep-water entry limits toddler appeal
What guests say
Most loved
- Exceptional staff and attentive service
- Large clean suites with ocean views
- Snorkeling directly from the resort edge
- Food, room service, and drinks for a smaller Palace resort
Most complained about
- No real sandy beach
- Dinner reservations can book up quickly
- Vacation-club pitches and resort-credit limitations
- Pool and resort footprint feel small compared with mega-resorts
From Reddit
Reddit feedback praises staff, food, drinks, comfortable rooms, town access, and snorkeling from the resort edge, while consistently warning that there is no true beach.
What’s included
Included
- Premium & à la carte diningIncluded
Official all-inclusive page includes gourmet dining and snacks.
- Top-shelf liquorIncluded
Official all-inclusive page includes top-shelf drinks and in-room liquor dispensers.
- Room serviceIncluded
Official page and Expedia list 24-hour room service.
- Wi-FiIncluded
Official all-inclusive page lists free Wi-Fi.
- In-room minibarIncluded
Official room page lists a refreshed minibar with beer and sodas.
- Non-motorized water sportsIncluded
Official all-inclusive page lists non-motorized water sports.
- Kids' clubIncluded
Expedia all-inclusive details list kids club as included.
- Tipping & gratuitiesTips included
Official factsheet explicitly includes taxes and gratuities.
https://thepalacecompany.canto.com/v/B2B/library?column=document&id=f7nnno7qph05b99pb0ib3qg82n
Not included
- Spa treatmentsCosts extra
Spa treatments are promoted with pricing/credit mechanics, not as generally included.
Per the resort, not yet verified - Airport transfersCosts extra
No airport transfer is included in the all-inclusive rate; Palace Resorts' free round-trip transfer promotion explicitly excludes this property, and the resort's shuttle from Cozumel airport is sold at a per-person surcharge.
Included with limits
- Resort creditsPromo bookings only
Official offers advertise resort credits on select bookings; guest reports treat them as restricted coupons rather than cash.
Yes: travelers consistently report pushy vacation-club pitches at Cozumel Palace All Inclusive Resort, sometimes disguised as welcome orientations or resort tours. You never have to attend one to get your transfers or wristband. Palace traveler reports and TripAdvisor summaries repeatedly mention vacation-club pitches and resort-credit restrictions.
Inclusions can vary by room category and season. Confirm your plan before booking. How we verify this
More resort facts
- Rooms and suites
- 166
- Pools
- 3
- Value
- 8.0 out of 10
- Service
- 9.2 out of 10
- Beach
- 6.7 out of 10
- Dining
- 8.7 out of 10
- Rooms
- 8.9 out of 10
- Pools & Spa
- 7.9 out of 10
Confidence is high across the board except value, pools & spa and family, where the evidence is thinner.
Score breakdown, research & sources
How we scored Cozumel Palace All Inclusive Resort
7 categories, scored from official sources and read against what guests actually report. Verified Jul 16, 2026 under Palmprint methodology 1.0.
The six that set the score
And 1 more we track
Confidence is high across the board except value, pools & spa and family, where the evidence is thinner.
Open a category
Value8.0Medium confidence
- Service Value
- 8.8
- Inclusion Depth
- 8.8
- No Sandy Beach Drag
- 6.4
- Resort Credit Complexity
- 6.4
Service9.2Very High confidence
- Pool Service
- 9.0
- Dining Service
- 9.0
- Sales Pressure Drag
- 6.8
- Staff Attentiveness
- 9.4
Beach6.7High confidence
- Swim Entry
- 5.8
- Sandy Beach Gap
- 4.2
- Oceanfront Access
- 8.4
- Snorkeling From Resort
- 8.8
Dining8.7High confidence
- Room Service
- 8.8
- Drink Program
- 8.8
- Restaurant Quality
- 8.6
- Reservation Friction
- 7.2
Rooms8.9High confidence
- Suite Size
- 9.0
- Ocean Views
- 8.8
- Minibar And Liquor
- 8.8
- Maintenance Variance
- 7.4
Pools & Spa7.9Medium confidence
- Pool Count
- 7.8
- Heated Pool
- 8.2
- Swim Up Bar
- 8.0
- Small Resort Scale
- 7.0
Family8.2Medium confidence
- Kids Club
- 8.0
- Kids Stay Free
- 8.2
- Deep Water Toddler Drag
- 6.2
- Snorkeling For Older Kids
- 8.2
What it does best
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Where it costs you
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Everything we read on Cozumel Palace All Inclusive Resort
Restaurants & bars
Palmprint food score 8.7 / 10
- Places to eat
- 4
- Bars and lounges
- 2
- Swim-up bars
- 1
Mexican · Asian · Italian · Steakhouse · Coffee shop · International
Bugambilias
Mexican
Adjacent to lobby
Included in the plan
More about Bugambilias
- Hours
- Dinner 5:30–11 p.m.
Flamingos
Oceanside grill
Pool bar with evening grill
Included in the plan
More about Flamingos
- Hours
- Bar 8 a.m.–11 p.m.; wet bar 10 a.m.–6 p.m.; dinner 6:30–11 p.m.
Gondola
Italian
Near pool
Included in the plan
More about Gondola
- Hours
- Dinner 6–11 p.m.
Lobby Bar
Drinks and snacks
Lobby
Included in the plan
More about Lobby Bar
- Hours
- 8 a.m.–midnight
Momo
Asian
Adjacent to lobby
Included in the plan
More about Momo
- Hours
- Dinner 5:30–11 p.m.
Sweet & Coffee
Coffee and desserts
Adjacent to lobby
Included in the plan
More about Sweet & Coffee
- Hours
- 7 a.m.–11 p.m.
Turquesa
International buffet
Adjacent to pool
Included in the plan
More about Turquesa
- Hours
- Breakfast 7–11 a.m.; lunch 12:30–4 p.m.
Four restaurants, two bars and a coffee outlet are listed separately. Flamingos combines pool-bar service with an evening oceanside grill.
Venues, opening hours and plan inclusions can change by season. Confirm your choices when booking.
Do you need dinner reservations at Cozumel Palace All Inclusive Resort?
Four restaurants, two bars and a coffee outlet are listed separately. Flamingos combines pool-bar service with an evening oceanside grill. Reservation rules for venues without a stated policy are unverified; confirm with the resort.
Rooms & suites
The rooms in our seasonal price comparison.
| Suite | Occupancy | Size | Bedrooms | Aspect |
|---|---|---|---|---|
Superior Ocean View SuiteBack to sampled pricesRoom details for Superior Ocean View SuiteCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Sleeps 5 | 538 ft²50 m² | 1 bedroom | Ocean view |
| Superior Oceanfront SuiteBack to sampled prices | Capacity unverified | Not published | Not published | Not published |
More room options (5)
| Suite | Occupancy | Size | Bedrooms | Aspect |
|---|---|---|---|---|
Superior Ocean Front SuiteRoom details for Superior Ocean Front SuiteCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Sleeps 5 | 538 ft²50 m² | 1 bedroom | Oceanfront |
Superior Honeymoon SuiteRoom details for Superior Honeymoon SuiteCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Sleeps 2 | 538 ft²50 m² | 1 bedroom | Ocean view |
Superior Two Bedroom Presidential SuiteRoom details for Superior Two Bedroom Presidential SuiteCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Sleeps 7 | 1,808 ft²168 m² | 2 bedrooms | Ocean view |
Superior Loft SuiteRoom details for Superior Loft SuiteCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Capacity unverified | Not published | Not published | Not published |
Three Bedroom VillaRoom details for Three Bedroom VillaCategory listed in the current official factsheet. Confirm adult/child occupancy and bedding for your party; the inventory sheet does not specify these. | Capacity unverified | Not published | 3 bedrooms | Not published |
Occupancy limits and connecting-room requests should be confirmed for your party before booking.
Pools and the beach
Pools & waterplay
With heated
Two outdoor pools plus a kiddie pool. The separate immersion dive pool is not included in the three leisure-pool total.
The beach itself
Cozumel Palace is oceanfront but has no true sandy beach; guests swim and snorkel from the resort edge or steps in deeper water.
- Caveat: Water conditions vary through the year
- Caveat: Steep drop-off close to shore
- Sargassum is rare here
Counts come from the resort's own published information; the scores are ours, from the Palmprint file below.
Families & group stays
Bringing the kids to Cozumel Palace All Inclusive Resort
What decides whether a resort works with children in tow, answered from what the resort publishes rather than from the brochure.
- Kids' club
- Program ages 4–12
- Supervision & drop-off
- Confirm rules and current hours before booking
- Teen program
- Exists, but low-key; don't book around it
- Rooms that fit a family
- 4 categories, incl. Superior Ocean View Suite, Superior Ocean Front Suite
- Kids stay free
- Advertised; check season fine print
- Heated pools
- Yes, confirmed heated
- Beach for young swimmers
- Deepens fast; pool days for little ones
- Dinner reservations
- Needed at some restaurants
- Can a family of 5 stay in one room at Cozumel Palace All Inclusive Resort?
- Yes. Cozumel Palace All Inclusive Resort has room categories that sleep 5 or more in one key: Superior Ocean View Suite, Superior Ocean Front Suite, Superior Two Bedroom Presidential Suite. The largest stated occupancy is 7. Occupancy rules count most children (and sometimes infants) toward the limit, so confirm your exact ages with the resort when you book.
- Does Cozumel Palace All Inclusive Resort have a kids' club, and from what age?
- Yes. Cozumel Palace All Inclusive Resort lists a kids' club for ages 4–12. The Playroom accepts ages 4–12, according to the August 2026 property factsheet. Kids-stay-free offers depend on the booked promotion and its terms. Confirm supervision, drop-off rules and current hours before booking.
Tell us the trip, we'll tell you the resort
Tell us your dates, budget, and who's traveling, and we'll point you to the best-fit resorts. Free, no obligation.
Kids' club hours, teen programs and group availability all move with the season. Confirm the specifics with the resort for your dates.
When to go
Best months: Nov to May
Temperature barely moves here across the year, so rain is the whole decision: the wet months run Jun to Oct. Hurricane season is real here: about 1 in 6 Octobers sees one pass within 100 miles, most recently Beryl in 2024.
| Measure | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Average daily high | 84°F29°C | 86°F30°C | 88°F31°C | 90°F32°C | 91°F33°C | 91°F33°C | 93°F34°C | 93°F34°C | 91°F33°C | 90°F32°C | 86°F30°C | 84°F29°C |
| Rain days | 4 days | 3 days | 2 days | 2 days | 6 days | 10 days | 8 days | 8 days | 12 days | 11 days | 5 days | 4 days |
| hurricane odds | under 1 in 10 | under 1 in 10 | under 1 in 10 | under 1 in 10 | under 1 in 10 | 1 in 8 | 1 in 8 | 1 in 9 | 1 in 7 | 1 in 6 | under 1 in 10 | under 1 in 10 |
| Verdict | Best | Best | Best | Best | Best | Wet | Wet | Wet | Wet | Wet | Best | Best |
Average daily highs and monthly rain days. Seasonal averages, not a forecast.
Odds count the complete years, 1980 to 2025, in which a hurricane passed within about 100 nautical miles of Cancún · Riviera Maya, the nearest point in the NOAA and IBTrACS records to this resort. Two storms in one month still count that year once. How the hurricane belt works
Getting to Cozumel Palace All Inclusive Resort
- Nearest airport
- CZM · Cozumel International Airport
- Approximate transfer
- 10 minutes
- Transportation
- The resort lists transfers at extra cost. Your package may differ.
Your own driver. Possibly a lower price.
A personalized airport pickup could cost less than a taxi or shared shuttle. Compare private transfer prices before you decide.
Check my transfer price (opens in a new tab)We may earn a commission if you book through this link.
Destination essentials & trip planning
Av. Rafael E. Melgar, Centro, 77609 Cozumel, Q.R., Mexico · +1 800-943-5032
Mexico
- Language
- Spanish (English at many resorts)
- Currency
- Mexican peso (MXN)
- Power
- Type A/B plugs, as in the U.S.
- Driving
- On the right
- Airports
- CUN / TQO / SJD / PVR, by coast
- Choose first
- Caribbean coast, Los Cabos or Vallarta
Who it suits
One of the 7 categories we score in the Palmprint file for Cozumel Palace All Inclusive Resort; the full set is above.
What we'd book around it
Affiliate · commission at no cost to youFlights
Fly into CZM, 10 minutes from the gate; round trips from about $282.
Search fares (opens in a new tab)Insurance
Storms move flights in season, and the cheapest rates are usually non-refundable.
Compare cover (opens in a new tab)Data
An eSIM for the flight and the beach; Wi-Fi is included on the resort but stops at the gate.
Get an eSIM (opens in a new tab)Kayaks & paddleboards is already in the rate. Don't pay for them twice.
Similar all-inclusives to Cozumel Palace All Inclusive Resort
Barceló Maya Palace - All Inclusive
Compare Cozumel Palace All Inclusive Resort with Barceló Maya Palace - All Inclusive
Barceló Maya Riviera - All Inclusive Adults Only
Adults only, if the kids aren't coming.
Compare Cozumel Palace All Inclusive Resort with Barceló Maya Riviera - All Inclusive Adults Only
Where Cozumel Palace All Inclusive Resort ranks
What we have written about Cozumel Palace All Inclusive Resort
We may earn a commission on Expedia. No extra cost to you.