Head to head
Cozumel Palace All Inclusive ResortvsHyatt Ziva Cap Cana
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Scores at a Glance
Cozumel Palace All Inclusive ResortHyatt Ziva Cap Cana
Overall
8.8
9.0
Beach
6.7
8.8
Food
8.7
8.5
Service
9.2
9.0
Rooms
8.9
8.9
Luxury
·
8.7
Value
8.0
7.8
Scores out of 10 · higher is better
Quick Stats
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Ziva Cap Cana |
|---|---|---|
| 8.8 | Overall Score | 9.0 (better) |
| 5-star | Star Rating | 5-star |
| 4.6 (1,775) | Google Rating | 4.6 (1,466) |
| (better)From $163 | Price / Night (pp) | From $284 |
| No | Adults Only | No |
| Yes | Kids' Club | Yes |
| Near coast | Beachfront | Near coast |
| Mid-size | Resort Size | Mid-size |
| (better)10 min | Airport Transfer | 15 min |
All Scores
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Ziva Cap Cana |
|---|---|---|
| 6.7 | Beach | 8.8 (better) |
| (better)8.7 | Food | 8.5 |
| (better)9.2 | Service | 9.0 |
| 8.9 | Rooms | 8.9 |
| 7.9 | Pools | 9.3 (better) |
| – | Luxury | 8.7 |
| (better)8.0 | Value | 7.8 |
| 8.2 | Family | 9.5 (better) |
| – | Quiet | 8.0 |
| – | Remote work | 8.1 |
Of the 9 measures we call, Cozumel Palace All Inclusive Resort leads on 5 and Hyatt Ziva Cap Cana leads on 4.
Vibes
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Ziva Cap Cana |
|---|---|---|
| – | Quiet | Yes |
Activities
| Cozumel Palace All Inclusive Resort | Measure | Hyatt Ziva Cap Cana |
|---|---|---|
| Yes | Spa | Yes |
| Yes | Water sports | Yes |
| Yes | Kids | Yes |
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Hyatt Ziva Cap Cana
- 7 restaurants & bars
- Full-service spa
- Butler service
- Swim-up suites
- Gated, 24-hour security
- 15 min from PUJ
Pros · Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros · Hyatt Ziva Cap Cana
- Excellent family infrastructure with water park, lazy river, kids club and teen lounge.
- Strong room inventory including swim-up and Club categories.
- Short transfer from Punta Cana airport.
Cons · Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons · Hyatt Ziva Cap Cana
- Can be expensive for families during school-break periods.
- Beach quality is seasonally vulnerable to sargassum.
- Not the quietest fit for couples without children.
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