Hyatt Ziva Cancún

We had an incredible stay at Hyatt Ziva Cancun. From the moment we arrived, everything exceeded our expectations—the service, the food, the property, and the overall experience were all top-tier. What truly made our stay unforgettable, though, were our butlers, Ana and Omar. They went above and beyo...

Great resort in Cancun on Hotel row. The service in excellent and above the standard of others. The hotel is a bit older but refreshed well with everything that’s required. Great activities and can find pool beach chairs without getting up super early. Would highly recommend.

Beautiful Resort! The staff, food and the service was amazing! Must try the Indian restaurant on the Resort called Maheka and meet Chef Ajay his food he makes is soo Tasty! He took care of us. Chef Ajay surprised us with a Birthday cake! I also had the opportunity to meet the Executive Chef's onsite...

I’m currently staying at Hyatt Ziva Cancun and honestly, this has been very disappointing for what is advertised as a 5-star resort. From the first night, things were already off. Our flight was delayed, and when we finally arrived, we ordered room service — it took 2 hours to arrive. By then, my d...

Had a great time this week. Best quality of the resort are the employees. Only saw one employee who was not attentive behind the bar at the sports bar. My daughter asked for a virgin Pina Colada and showed her arm band. He definitely put alcohol in it but thankfully she tasted it and gave it to us t...