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Secrets Maroma Beach Riviera Cancun
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Caribbean & Mexico

Secrets Maroma Beach Riviera Cancun

Carretera Chetumal, Puerto Juarez Km. 306.5-Km. 306.5, Playa del Carmen, 77710 Quintana Roo, Q.R., Mexico

Details last verified July 2026 · How we research

Five-StarAdults OnlyNear CoastMid-Size
4.7
★★★★★
4,677 reviews on Google
9.1Out of 10
Palmprint

Our own independent rating: beach, food, service, value and more. No pay-to-play, ever.

See how we scored it

Highlights

·Adults-only all-inclusive
·2 pools
·8 restaurants & bars
·Full-service spa
·Swim-up suites

Activities & Experiences

Spa & WellnessWater Sports

Best Time to Visit

Jan
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Mar
Apr
May
Jun
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Aug
Sep
Oct
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Dec

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Location

Carretera Chetumal, Puerto Juarez Km. 306.5-Km. 306.5, Playa del Carmen, 77710 Quintana Roo, Q.R., Mexico
Nearest airport: CUN
Cancun International Airport
+52 984 877 3641

Guest Reviews

★★★★★
William Doidge · a month ago

All inclusive Secrets Maroma. This is an adult only vacation spot. You are away from the main stream and fairly isolated. This is not in the hotel zone. Multiple restraints to choose from. Dress codes are enforced for each of the different restaurants. Food is very good and the service is excellen...

★★★★★
Andrea Moreno · a month ago

Our stay at Secrets Maroma was simply incredible. From the moment we arrived until the day we left, everything exceeded our expectations. We absolutely loved this resort and cannot wait to come back! What truly made this experience unforgettable was the exceptional staff. We would especially like t...

★★★★★
Julia Cherry · 6 months ago

We just returned from Secrets Maroma, our second visit to the property. Overall, we had an excellent time. The property is extremely well maintained, clean and intuitively laid out. Our building concierge, Roberto Canul, was helpful and friendly, providing prompt and informative service with extra f...

★★★★★
Klaus Mueller · a month ago

Exceptional Service Culture at a Beautiful Resort My wife and I spent a wonderful week at Secrets Maroma Beach end of May 2026 and thoroughly enjoyed our stay. What stood out most was the exceptional friendliness of the entire staff. From the concierge team to beach service, housekeeping, restaura...

★★★★★
K L · 3 months ago

A solid 10/10 experience at Secrets Maroma Resort. Food and amenities are great, service is AMAZING. Everyone we met had bright smile shining on their face, we felt so welcomed and appreciated. I've got a taste of variety but this resort makes me wanna go back again. Special thanks to our concierge...

What we recommend

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·Resort website·Booking.com·Expedia·Tripadvisor reviews
About the Location
Mexico

Passport, safety, tipping & more, read before you fly.

Read the country guide
The Vibe
Romantic
What's actually included

What the all-inclusive plan covers at Secrets Maroma Beach Riviera Cancun

The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered, and what still costs extra.

Premium & à la carte dining
Official Unlimited-Luxury details include gourmet à la carte restaurants with no reservations required.
Included
Top-shelf liquor
Official Hyatt page states international and domestic top-shelf spirits are included.
Included
Room service
Official Hyatt and Expedia details confirm 24-hour room service.
Included
Wi-Fi
Included
In-room minibar
Official Hyatt page states the minibar is refreshed daily.
Included
Non-motorized water sports
Expedia lists snorkeling, kayaking and sailing among all-inclusive activities.
Included
Spa treatments
Spa is available, but treatments are not evidenced as included.
Costs extra
Tipping & gratuities
Expedia states gratuities are included, with additional gratuities accepted.
Tips included
Vacation-club desk, low pressure: There's a vacation-club desk at Secrets Maroma Beach Riviera Cancun, but travelers report it's easy to decline: no chasing, no disguised "orientations." A recent Tripadvisor review mentions a persistent vacation-club presentation; evidence was not broad enough to classify pressure as aggressive.

Inclusions change and vary by room category and season, so always confirm with the resort before booking. How we verify this.

Rooms & Suites

Who fits where at Secrets Maroma Beach Riviera Cancun

The right room is personal: a swim-out for the pool people, a top floor for the view people, two real bedrooms and two baths for families who like a little distance. Here's the lineup from the resort's own accommodations pages.

Junior Suite Tropical View King
1 bedroom · sleeps 2 · Tropical garden
Expedia lists this category at 623 sq ft.
Junior Suite Tropical View Double
1 bedroom · sleeps 3 · Tropical garden
Expedia lists this category at 623 sq ft.
Junior Suite Ocean View King
1 bedroom · sleeps 2 · Ocean
Expedia lists this category at 623 sq ft.
Junior Suite Swim Out Tropical View King
1 bedroom · sleeps 2 · Tropical garden · swim-out pool access
Expedia lists this category at 623 sq ft.
Preferred Club Junior Suite Ocean View King
1 bedroom · sleeps 2 · Ocean
Preferred Club category.
Preferred Club Junior Suite Swimout Tropical View King
1 bedroom · sleeps 2 · Tropical garden · swim-out pool access
Preferred Club swim-out category.
Preferred Club Honeymoon Suite King
1 bedroom · sleeps 2 · Ocean
Expedia lists this category at 1249 sq ft.

From the resort's own accommodations pages. Categories and occupancy change with renovations, and connecting rooms are usually request-only, so confirm when you book.

The Daily Reality

Food, pools & the beach itself

Where you'll actually spend the week: how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.

Dining & bars

8 restaurants6 à la carte7 barsNo reservations needed· French · Italian · Mexican · Asian · Seafood · Buffet · Grill · Cafe

Official Hyatt Inclusive Collection dining page states six à la carte restaurants, a buffet, a grill, a café, plus a Preferred Club beach club; no reservations are required, though not all venues open every night.

Pools & waterplay

2 poolsAdults-only pool

Expedia confirms two outdoor pools and beach/pool wait service.

The beach itself

Swimmable, some wavesEntry varies along the shoreSnorkeling from shoreSargassum: seasonal (typically spring through summer on the Riviera Maya)

Maroma Beach is a major strength, but recent guest reports still flag seasonal sargassum variability.

Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports. The sea doesn't read press releases, so treat seasonal notes as odds, not promises.

Group Travel

Bringing the whole crew to Secrets Maroma Beach Riviera Cancun?

Girlfriend trips, milestone birthdays, three generations under one roof: group logistics make or break the week. Here's how this resort handles them.

Private dining & events
Bookable
Nightlife
Low-key: quiet by late evening

Adults-only beachfront resort with meetings infrastructure and nightly entertainment, but romance and relaxation are stronger fits than party travel.

Group policies vary by season and party size, so confirm with the resort's group desk before booking.

The Palmprint file

How we scored Secrets Maroma Beach Riviera Cancun

Our independent research: the score, the evidence behind every mark, and what guests actually say.

Palmprint
9.1/10
Secrets Resorts & Spas
Quintana Roo
92% complete · Excellent review coverage
✓ Official site verified
How we score →

Scores

Beach9.3
High
Food8.7
High
Service9.2
High
Rooms9.0
High
Pools8.9
High
Value8.3
Medium
Romance9.4
High

Pros

  • Excellent adults-only romance profile.
  • Strong Maroma Beach location.
  • No-reservation à la carte dining model.
  • Large review base with consistently strong service sentiment.

Cons

  • Sargassum can affect the beach seasonally.
  • Preferred Club value is debated.
  • Vacation-club pitch reports exist.
  • Coordinates are not verified as the exact main entrance.

Things to know

  • Secrets Maroma Beach is a true adults-only all-inclusive under Hyatt's Unlimited-Luxury model.
  • The beach, service and romance fit are the strongest reasons to book.
  • Preferred Club and swim-out categories can be worthwhile, but not every traveler considers Preferred Club necessary.
  • Seasonal sargassum and occasional vacation-club pitch reports are the main caveats.

Hidden tips

  • Book a swim-out category only if you will actually use the terrace pool access daily.
  • Check recent beach photos before final payment during spring and summer sargassum months.
  • Use the Hyatt Inclusive Collection app for current restaurant and activity schedules.

What guests say

Most loved
  • Maroma Beach setting
  • Service and staff
  • Romantic adults-only atmosphere
  • Swim-out and Preferred Club room options
Most common complaints
  • Seasonal sargassum
  • Preferred Club value
  • Vacation-club presentation pressure
  • Some food expectations for foodie travelers
Things people wish they knew
  • Preferred Club is not universally considered necessary.
  • Sargassum can change beach conditions quickly.
  • The resort is best for quiet romance rather than nightlife.
From Reddit

Recent Reddit feedback is strongly positive for honeymoon and couples trips, especially swim-out rooms, service and the beach; caveats focus on AC preferences, Preferred Club value and sargassum timing.

Rooms

Rooms To Avoid:Tropical-view rooms if an ocean view is central to the tripMedium

The resort experience is beach-led, so view category meaningfully affects perceived value.

Best Value Room:Junior Suite Ocean View KingMedium

Best balance of view and price without the Preferred Club premium.

Best Room Category:Preferred Club Junior Suite Swimout Tropical View KingHigh

Strong fit for couples who value swim-out access, Preferred Club benefits and a more private terrace feel.

The facts

412
Room Count
18
Minimum Age
7
Number Of Bars
2
Number Of Pools
8
Number Of Restaurants
SpaTennisGood WifiBeachfrontClub LevelAdults OnlyPet FriendlySwim Up SuiteSwimmable Beach

How we scored it

Food
Guest Sentiment: 8.5Restaurant Count: 8Room Service Support: 1No Reservations Support: 1
Dining Inventory And Guest Sentiment Synthesis · sources: official_dining, Expedia, Tripadvisor, Reddit · verified 2026-07-19
Beach
Swimmability: 9Sargassum Risk: 6.8Beachfront Support: 1Maroma Beach Signal: 9.5
Beachfront Guest Sentiment And Sargassum Synthesis · sources: Hyatt, Expedia, Tripadvisor, Reddit, Mapcarta · verified 2026-07-19
Pools
Guest Pool Signal: 8.9Outdoor Pool Count: 2Pool Service Support: 1
Pool Inventory And Guest Synthesis · sources: Expedia, Tripadvisor, Reddit · verified 2026-07-19
Rooms
Room Count: 412Entry Room Sqft: 623Swim Out Support: 1Honeymoon Suite Sqft: 1249
Room Inventory And Guest Sentiment Synthesis · sources: Expedia, Tripadvisor, Reddit, Hyatt · verified 2026-07-19
Value
Beach Score: 9.3Club Pitch Penalty: 7All Inclusive Depth: 9.4Preferred Club Value Caution: 7.2
Inclusion Depth Vs Price And Upgrade Synthesis · sources: Hyatt, Expedia, Tripadvisor, Reddit · verified 2026-07-19
Overall
Room Count: 412Expedia Review Count: 1519Expedia Score 10 Scale: 9.6Tripadvisor Review Count: 25679
Weighted Review And Source Synthesis · sources: Hyatt, Expedia, Tripadvisor, Reddit, Mapcarta · verified 2026-07-19
Romance
Beach Score: 9.3Service Score: 9.2Swim Out Support: 1Adults Only Support: 1
Adults Only Beach Room And Service Synthesis · sources: Hyatt, Expedia, Tripadvisor, Reddit, official_dining · verified 2026-07-19
Service
Club Pitch Penalty: 7Guest Service Signal: 9.2Expedia Score 10 Scale: 9.6
Review Platform And Guest Sentiment Synthesis · sources: Expedia, Tripadvisor, Reddit, Hyatt · verified 2026-07-19

Sources

RedditExpediaMapcartaOfficialTripadvisorReddit RecentOfficial Dining

Scored with Palmprint methodology v1.0.

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On our lists

Where Secrets Maroma Beach Riviera Cancun ranks

See all Secrets resorts ranked →Read the Mexico travel guide →