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Secrets Akumal Riviera Maya
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Caribbean & Mexico

Secrets Akumal Riviera Maya

México 307 Km 254-+ 600, 77760 Akumal, Q.R., Mexico

Details last verified July 2026 · How we research

Five-StarAdults OnlyNear CoastMid-Size
4.7
★★★★★
4,915 reviews on Google
9.3Out of 10
Palmprint

Our own independent rating: beach, food, service, value and more. No pay-to-play, ever.

See how we scored it

Highlights

·Adults-only all-inclusive
·3 pools
·Full-service spa
·Swim-up suites
·75 min from CUN

Activities & Experiences

Spa & WellnessWater Sports

Best Time to Visit

Jan
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Location

México 307 Km 254-+ 600, 77760 Akumal, Q.R., Mexico
Nearest airport: CUN
Cancún International Airport
1h 15min transfer
+52 984 875 7600

Guest Reviews

★★★★★
Emma Jones · 3 weeks ago

We had a wonderful stay at this resort. The food was excellent with a great variety of options available every day. Everything we tried was fresh and delicious. The service was outstanding. Housekeeping came several times a day to clean and refresh the room, and the entire property was exceptionall...

★★★★★
Ovidiu P · a month ago

Our experience for a week at Secrets Akumal surpassed our previous experience with another Secrets resort, the one in Punta Cana. We say this because the food here was not only edible but actually delicious. It was seasoned well and cooked nicely. The hibachi experience was ok but I'd probably stic...

★★★★★
Mary Pat Mullen · a month ago

This resort was absolutely beautiful and went beyond our expectations! From the moment we arrived the staff was so attentive to absolutely anything we may need and often things we did not know we needed :-) We could be as involved in activities as we wanted or choose to just lounge and enjoy our sur...

★★★★★
Stephanie Skjod · 5 months ago

We had the most incredible stay at Secrets Akumal — truly the perfect mix of fun and relaxation. From the moment we arrived, everything felt effortless, beautiful, and thoughtfully done. The resort itself is stunning, the atmosphere is peaceful yet lively, and we never once felt like anything was la...

★★★★★
Derrick Johnson · a month ago

I only have 1 complaint, I booked an ocean view room, and that is all that it was. 90% tree 10% ocean. It was far enough away that you couldn't hear it either. Everything else was amazing. Service was phenomenal. Food was great. There was a lot of seaweed but they couldn't help that. I braved the se...

What we recommend

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·Resort website·Booking.com·Expedia·Tripadvisor reviews
About the Location
Mexico

Passport, safety, tipping & more, read before you fly.

Read the country guide
The Vibe
RomanticQuiet & Relaxed
What's actually included

What the all-inclusive plan covers at Secrets Akumal Riviera Maya

The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered, and what still costs extra.

Premium & à la carte dining
Official Hyatt page states Unlimited-Luxury includes limitless access to gourmet à la carte restaurants with no reservations required.
Included
Top-shelf liquor
Official Hyatt page states international top-shelf spirits are included.
Included
Room service
Official Hyatt page states 24-hour room service/private in-suite dining is included.
Included
Wi-Fi
Included
In-room minibar
Official Hyatt page states daily refreshed minibar is included.
Included
Spa treatments
Spa is a major amenity, but treatments were not verified as generally included.
Costs extra
Tipping & gratuities
Hyatt Inclusive Collection Unlimited-Luxury includes taxes and gratuities as a brand standard.
Tips included

Inclusions change and vary by room category and season, so always confirm with the resort before booking. How we verify this.

Rooms & Suites

Who fits where at Secrets Akumal Riviera Maya

All 6 room categories, from the resort's own accommodations pages.

The right room is personal: a swim-out for the pool people, a top floor for the view people, two real bedrooms and two baths for families who like a little distance. Here's the lineup from the resort's own accommodations pages.

Junior Suite Tropical View
Tropical view
Entry-level junior suite category in the official room inventory.
Junior Suite Partial Ocean View
Partial ocean view
Junior Suite Ocean View
Ocean view
Junior Suite Ocean Front
Oceanfront
Preferred Club Junior Suite Swim Out
swim-out pool access
Preferred Club swim-out category provides direct swim-out access.
Preferred Club Junior Suite Ocean Front
Oceanfront

From the resort's own accommodations pages. Categories and occupancy change with renovations, and connecting rooms are usually request-only, so confirm when you book.

The Daily Reality

Food, pools & the beach itself

Where you'll actually spend the week: how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.

Dining & bars

No reservations neededDine-around at sister resorts· French · Italian · Asian · Seafood · Mexican · International · Coffee shop

Official Unlimited-Luxury model includes gourmet à la carte dining with no reservations required; media and guest sources identify broad restaurant variety.

Pools & waterplay

3 poolsAdults-only poolSwim-up bar

Media sources identify three pools including an infinity pool and Manatees swim-up bar.

The beach itself

Calm, swimmable waterGradual walk-in entrySnorkeling from shoreSargassum: seasonal (typically spring through summer on the Mexican Caribbean)

Akumal Beach is the defining strength: calm water, reef snorkeling and sea-turtle habitat, with seasonal seaweed variability.

Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports. The sea doesn't read press releases, so treat seasonal notes as odds, not promises.

The Palmprint file

How we scored Secrets Akumal Riviera Maya

Our independent research: the score, the evidence behind every mark, and what guests actually say.

Palmprint
9.3/10
Secrets Resorts & Spas / Hyatt Inclusive Collection
Quintana Roo
92% complete · Excellent review coverage
✓ Official site verified
How we score →

Scores

Beach9.4
Very High
Food8.8
High
Service9.1
High
Rooms9.0
High
Pools9.0
High
Romance9.5
High
Quiet8.7
High
Wellness8.6
Medium

Pros

  • Exceptional swimmable beach and snorkeling.
  • Adults-only Unlimited-Luxury model.
  • No-reservation à la carte dining.
  • Strong romance and relaxed service reputation.

Cons

  • Not a hard-party resort.
  • Preferred Club value depends on rate spread.
  • Restaurant wait/check-in process can occasionally frustrate guests.

Things to know

  • Secrets Akumal is one of the strongest adults-only all-inclusive choices in the Riviera Maya if beach, snorkeling and service matter most.
  • It is calmer and more romantic than party-focused resorts.
  • Akumal Beach is a major reason to book, but seasonal sargassum can still affect the wider area.

Hidden tips

  • Book Preferred Club if a better breakfast/private-area experience matters.
  • Bring reef-safe sunscreen and follow local turtle/snorkeling rules.
  • Expect stronger beach and service value than late-night party energy.

What guests say

Most loved
  • Akumal Beach and snorkeling
  • Calm adults-only romance atmosphere
  • Service and restaurant staff
  • Preferred Club and room views
Most common complaints
  • Restaurant check-in or waiting
  • Food is very good but not always ultra-luxury
  • Mocktail and non-alcoholic beverage variety
Things people wish they knew
  • The resort’s greatest edge is the beach/snorkeling setting rather than nightlife.
From Reddit

Recent Reddit consensus is strongly positive on beach, pools, service and overall fit, with measured critiques around restaurant waits, food expectations and non-alcoholic beverage options.

Rooms

Best Value Room:Junior Suite Ocean ViewLow

Core Unlimited-Luxury benefits apply without Preferred Club, but value depends on live rate spread.

Best Room Category:Preferred Club Ocean Front or Preferred Club swim-out suiteMedium

Recent guest reports say Preferred Club can improve room location and breakfast/private-area value; swim-out locations vary in privacy.

The facts

434
Room Count
3
Number Of Pools
13598
Tripadvisor Review Count
SpaGood WifiBeachfrontClub LevelAdults OnlySwim Up BarSwim Up SuiteSwimmable BeachWalkable To Town

How we scored it

Food
Guest Sentiment: 8.6Restaurant Variety: 8.8No Reservation Model: 9Preferred Club Breakfast: 8.4
Dining And Review Analysis · sources: Hyatt, Tripadvisor, Reddit, The Sun · verified 2026-07-19
Beach
Snorkeling: 9.6Akumal Beach: 9.6Swimmability: 9.4Sargassum Risk: 7.6Turtle Habitat: 9.6
Beach Reality And Review Analysis · sources: Hyatt, Hyatt Inclusive Collection, Tripadvisor, Reddit, New York Post, The Sun · verified 2026-07-19
Pools
Pool Count: 8.8Swim Up Bar: 8.8Infinity Pool: 9Relaxed Atmosphere: 9
Amenity And Guest Signal Analysis · sources: Hyatt, Reddit, The Sun · verified 2026-07-19
Quiet
Adults Only: 9Calm Resort Vibe: 9Not Party Resort: 8.8Restaurant Wait Drag: 7.4
Guest Signal Analysis · sources: Reddit, Hyatt, Tripadvisor · verified 2026-07-19
Rooms
Suite Design: 9Swim Out Options: 8.8Preferred Club Options: 9Balcony Soaking Tub Signal: 8.8
Room Product And Review Analysis · sources: Hyatt Rooms, Reddit, The Sun · verified 2026-07-19
Overall
Award Signal: 9.6Beach Strength: 9.4Guest Sentiment: 9.2Official Quality Signal: 9.4Tripadvisor Review Count: 13598
Weighted Review And Award Analysis · sources: Hyatt, Hyatt Inclusive Collection, Tripadvisor, Reddit, New York Post, The Sun, The Times · verified 2026-07-19
Romance
Calm Vibe: 9Beachfront: 9.4Adults Only: 9.6Preferred Club Romance Fit: 9
Fit Analysis · sources: Hyatt, Tripadvisor, Reddit, New York Post · verified 2026-07-19
Service
Consistency: 8.6Guest Sentiment: 9Restaurant Service: 9Preferred Club Support: 8.8
Review Analysis · sources: Tripadvisor, Reddit, Hyatt · verified 2026-07-19
Wellness
Spa Presence: 8.6Fitness Center: 8.2Treatments Extra: 7Beach Snorkeling Activity: 9
Amenity Analysis · sources: Hyatt, New York Post, The Sun · verified 2026-07-19

Sources

RedditBookingOfficialMedia SunGoogle MapsTripadvisorMedia NypostReddit HyattOfficial Collection

Scored with Palmprint methodology v1.0.

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