Moon Palace Cancun - All Inclusive Resort
Moon Palace Cancun - All Inclusive Resort at a glance
- Location
- Cancún
- Guests
- All ages welcome
- The plan
- All-inclusive
- Setting
- On the beachfront
- Guest rating
- 4.4 / 5 on Google17,091 reviews
- Photos
- Palmprint
- 8.1 / 10
- Best months
- Jan · Feb · Mar · Apr · May · Nov · Dec
- Airport transfer
- CUNAbout 10 minutes
About Moon Palace Cancun - All Inclusive Resort
Moon Palace is all-inclusive at theme-park scale, a FlowRider surf machine, an on-site dolphinarium, the Noir nightclub and casino, and the cavernous Awe spa. It's enormous and made for groups and families who want everything inside one gated world. Cancún sun nearly year-round; best November through May.
Compare rooms & seasonal prices
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Pricing & booking disclosure
Sampled prices are not a live quote or a reservation. Availability, meal plans, taxes and fees are confirmed on your final quote.
If you book this way the resort pays us a commission. You are not charged a separate fee. How we are paid.
Find your time to go
USD / room / night · 2 adults · 7 nights
- 1. Superior Deluxe Garden View: view room details
- 2. Superior Junior Suite Golf Course View With Golf Cart Included: view room details
Checked Sep 21, 2026 · Sample details
Dates shown are check-in dates. 2 of 2 rooms across 2 of 4 planned stay dates. Missing prices are not estimates.
Each price is a sampled rate, not a live quote. Select a room name above for its details.
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We check this rate on a rotating schedule. Leave an email and we'll flag a real drop, not a countdown timer.
Moon Palace Cancun - All Inclusive Resort
Things to know
before you go
Moon Palace Cancun is best for families who want a huge activity resort with pools, dining, shows, golf, spa, kids clubs, and all-inclusive convenience.
The beach is the main caveat; travelers looking for classic Cancun turquoise water should compare other resorts.
The resort is split into sections, and walking/cart logistics matter.
Hidden tips
Choose Nizuc for a calmer base and Sunrise for more activity.
Budget time for shuttles or carts across the property.
Treat resort credits as restricted coupons with service-specific rules.
Things guests wish they had known
Book Moon Palace for pools, food, kids clubs, and entertainment, not for a great swimming beach.
Strengths from our research
Deep all-inclusive inclusions with top-shelf drinks, 24-hour room service, Wi-Fi, minibar, and entertainment.
Excellent family amenities and teen/kid programming.
Huge review base.
Very close to Cancún airport.
Other considerations from our research
Beach quality and water clarity disappoint many guests.
Large size creates shuttle and walking friction.
Membership sales pressure can be intrusive.
What guests say
Most loved
- Family activities and kids clubs
- Pools and resort amenities
- Dining variety
- Airport proximity
Most complained about
- Beach quality
- Large resort logistics
- Room age and maintenance variation
- Membership sales pressure
From Reddit
Recent Reddit discussion is highly mixed: families like the kids activities and scale, while recurring cautions focus on beach quality, room variation, carts/walking, and membership pressure.
What’s included
Included
- Premium & à la carte diningIncluded
Official all-inclusive materials list unlimited dining and world-class restaurants.
- Top-shelf liquorIncluded
Official materials list top-shelf drinks.
- Room serviceIncluded
Official all-inclusive materials list 24-hour room service.
- Wi-FiIncluded
Official materials list free high-speed Wi-Fi.
- In-room minibarIncluded
Official FAQ lists in-room minibar and liquor dispenser as part of the standard all-inclusive.
Not included
- Spa treatmentsCosts extra
Spa and golf are available; treatments and many premium activities require booking or credits.
Included with limits
- Airport transfersPartly included
Official offer pages may bundle transfers in promotions; Expedia also lists paid airport shuttle.
- Resort creditsPromo bookings only
Promotional resort credits apply to selected services and should be treated as restricted coupons.
Yes: travelers consistently report pushy vacation-club pitches at Moon Palace Cancun - All Inclusive Resort, sometimes disguised as welcome orientations or resort tours. You never have to attend one to get your transfers or wristband. Consistent Reddit and traveler reports mention membership or vacation-club sales pressure; decline presentations unless intentionally interested.
Inclusions can vary by room category and season. Confirm your plan before booking. How we verify this
- Value
- 7.7 out of 10
- Service
- 7.8 out of 10
- Beach
- 5.8 out of 10
- Dining
- 8.0 out of 10
- Rooms
- 7.6 out of 10
- Pools & Spa
- 8.7 out of 10
Confidence is high across the board except remote work, where the evidence is thinner.
Score breakdown, research & sources
How we scored Moon Palace Cancun - All Inclusive Resort
13 categories, scored from official sources and read against what guests actually report. Verified Jul 19, 2026 under Palmprint methodology 1.0.
The six that set the score
And 7 more we track
Confidence is high across the board except remote work, where the evidence is thinner.
Open a category
Value7.7High confidence
- Mixed Reviews
- 7.2
- Included Depth
- 8.6
- Resort Credits
- 6.8
- Family Amenity Value
- 8.4
Service7.8High confidence
- App Logistics
- 7.4
- Guest Sentiment
- 7.8
- Kids Program Support
- 8.2
- Large Resort Consistency
- 7.0
Beach5.8High confidence
- Swimmability
- 5.8
- Water Clarity
- 5.5
- Sargassum Risk
- 5.0
- Beachfront Access
- 8.2
- Guest Expectation Gap
- 5.8
Dining8.0High confidence
- Guest Sentiment
- 7.8
- Unlimited Dining
- 8.4
- Restaurant Variety
- 8.6
- Reservation Complexity
- 7.2
Rooms7.6High confidence
- Wifi
- 8.4
- Room Age Signal
- 6.8
- Family Suite Options
- 8.0
- Whirlpool And Minibar
- 8.4
Pools & Spa8.7High confidence
- Crowding
- 7.2
- Pool Depth
- 8.4
- Swim Up Bars
- 8.4
- Family Pool Variety
- 8.8
Family9.1High confidence
- Scale
- 9.0
- Playroom
- 9.0
- Teens Lounge
- 8.6
- Kids Stay Free Offers
- 8.2
- Flowrider And Activities
- 8.8
Wellness8.7
- Spa Scale
- 9.2
- Fitness Center
- 8.0
- Guest Spa Reviews
- 8.8
- Treatment Variety
- 9.0
- Hydrotherapy Circuit
- 9.0
Nightlife8.4High confidence
- Bars
- 8.6
- Shows
- 8.6
- Family Tradeoff
- 7.8
- Clubs And Entertainment
- 8.2
Luxury8.3
- Room Finish
- 7.8
- Brand Positioning
- 8.5
- Aaa Diamond Rating
- 8.0
- Common Area Grandeur
- 8.8
Remote work8.0Medium confidence
- Quiet Zones
- 7.2
- Room Comfort
- 7.8
- High Speed Wifi
- 8.4
- Large Resort Distractions
- 6.8
Quiet5.8
- Crowd Density
- 5.0
- Nighttime Noise
- 6.5
- Pool Area Noise
- 4.5
- Room Soundproofing
- 6.0
- Quiet Zone Availability
- 7.0
What it does best
- Deep all-inclusive inclusions with top-shelf drinks, 24-hour room service, Wi-Fi, minibar, and entertainment.
- Excellent family amenities and teen/kid programming.
- Huge review base.
- Very close to Cancún airport.
Where it costs you
- Beach quality and water clarity disappoint many guests.
- Large size creates shuttle and walking friction.
- Membership sales pressure can be intrusive.
Room intelligence
- Best Building
- Nizuc for calmer family stays; Sunrise for more activityRecent Reddit discussions distinguish Sunrise as busier and Nizuc as calmer, with shuttle/cart logistics between sections.
- Rooms To Avoid
- Far-from-lobby rooms if mobility or stroller logistics matterLarge-resort walking and cart waits are common planning issues.
Everything we read on Moon Palace Cancun - All Inclusive Resort
Restaurants & bars
Palmprint food score 8.0 / 10
Official dining pages describe unlimited international dining across Moon Palace Cancun and related Moon Palace areas; exact venue access depends on section and current resort rules.
Venues, opening hours and plan inclusions can change by season. Confirm your choices when booking.
Rooms & suites
The rooms in our seasonal price comparison.
| Suite | Occupancy | Bedrooms | Aspect |
|---|---|---|---|
| Superior Deluxe Garden ViewBack to sampled prices | Sleeps 4 | 1 bedroom | Garden view |
| Superior Junior Suite Golf Course View With Golf Cart IncludedBack to sampled prices | Not published | Not published | Not published |
More room options (5)
| Suite | Occupancy | Bedrooms | Aspect |
|---|---|---|---|
| Superior Deluxe Ocean View | Sleeps 4 | 1 bedroom | Ocean view |
| Superior Honeymoon Suite | Sleeps 2 | 1 bedroom | Not published |
| Family Deluxe | Sleeps 6 | 1 bedroom | Not published |
| Two Bedroom Presidential Suite | Sleeps 6 | 2 bedrooms | Not published |
| Nizuc Superior Deluxe Ocean View | Sleeps 5 | 1 bedroom | Ocean view |
Occupancy limits and connecting-room requests should be confirmed for your party before booking.
Pools and the beach
Pools & waterplay
With waterpark
Moon Palace Cancun includes Sunrise and Nizuc areas; guests repeatedly value pools and activities more than the beach.
The beach itself
Beach is a consistent weak point in reviews; choose Moon Palace for pools and amenities rather than classic turquoise-water beach swimming.
- Caveat: Water conditions vary through the year
- Caveat: Entry depth varies along the shore
- Caveat: Sargassum seaweed lands seasonally, raked daily
Counts come from the resort's own published information; the scores are ours, from the Palmprint file below.
Families & group stays
Bringing the kids to Moon Palace Cancun - All Inclusive Resort
What decides whether a resort works with children in tow, answered from what the resort publishes rather than from the brochure.
- Kids' club
- Supervised program, ages 4+
- Drop-off care from
- Age 4, younger kids need babysitting
- Teen program
- Active: events teens actually show up to
- Rooms that fit a family
- 5 categories, incl. Superior Deluxe Garden View, Superior Deluxe Ocean View
- Kids stay free
- Advertised; check season fine print
- Beach for young swimmers
- Entry varies along the beach
- Can a family of 5 stay in one room at Moon Palace Cancun - All Inclusive Resort?
- Yes. Moon Palace Cancun - All Inclusive Resort has room categories that sleep 5 or more in one key: Family Deluxe, Two Bedroom Presidential Suite, Nizuc Superior Deluxe Ocean View. The largest stated occupancy is 6. Occupancy rules count most children (and sometimes infants) toward the limit, so confirm your exact ages with the resort when you book.
- Does Moon Palace Cancun - All Inclusive Resort have a kids' club, and from what age?
- Yes. Moon Palace Cancun - All Inclusive Resort runs a supervised kids' club for ages 4+. Drop-off starts at age 4; younger children need babysitting or a parent alongside. Hours and age bands shift seasonally, so confirm before booking.
Taking a group
Very strong for weddings, conferences and large family groups because of resort scale, dining depth, bars, entertainment and meeting infrastructure.
- Private dining & events
- Bookable
- Group rates
- Negotiable on a block
- Nightlife
- Lively, bars running late
Tell us the trip, we'll tell you the resort
Tell us your dates, budget, and who's traveling, and we'll point you to the best-fit resorts. Free, no obligation.
Kids' club hours, teen programs and group availability all move with the season. Confirm the specifics with the resort for your dates.
When to go
Best months: Nov to May
Temperature barely moves here across the year, so rain is the whole decision: the wet months run Jun to Oct. Hurricane season is real here: about 1 in 6 Octobers sees one pass within 100 miles, most recently Beryl in 2024.
Jan
Best84°F / 29°C4 rain daysFeb
Best86°F / 30°C3 rain daysMar
Best88°F / 31°C2 rain daysApr
Best90°F / 32°C2 rain daysMay
Best91°F / 33°C6 rain daysJun
Wet91°F / 33°C10 rain daysJul
Wet93°F / 34°C8 rain daysAug
Wet93°F / 34°C8 rain daysSep
Wet91°F / 33°C12 rain daysOct
Wet90°F / 32°C11 rain daysNov
Best86°F / 30°C5 rain daysDec
Best84°F / 29°C4 rain days
Average daily highs and monthly rain days. Seasonal averages, not a forecast.
Monthly climate data & hurricane history
| Measure | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Average daily high | 84 degrees Fahrenheit | 86 degrees Fahrenheit | 88 degrees Fahrenheit | 90 degrees Fahrenheit | 91 degrees Fahrenheit | 91 degrees Fahrenheit | 93 degrees Fahrenheit | 93 degrees Fahrenheit | 91 degrees Fahrenheit | 90 degrees Fahrenheit | 86 degrees Fahrenheit | 84 degrees Fahrenheit |
| Rain days | 4 days | 3 days | 2 days | 2 days | 6 days | 10 days | 8 days | 8 days | 12 days | 11 days | 5 days | 4 days |
| hurricane odds | under 1 in 10 | under 1 in 10 | under 1 in 10 | under 1 in 10 | under 1 in 10 | 1 in 8 | 1 in 8 | 1 in 9 | 1 in 7 | 1 in 6 | under 1 in 10 | under 1 in 10 |
| Verdict | Best | Best | Best | Best | Best | Wet | Wet | Wet | Wet | Wet | Best | Best |
Odds count the complete years, 1980 to 2025, in which a hurricane passed within about 100 nautical miles of Cancún · Riviera Maya, the nearest point in the NOAA and IBTrACS records to this resort. Two storms in one month still count that year once. How the hurricane belt works
Getting to Moon Palace Cancun - All Inclusive Resort
- Nearest airport
- CUN · Cancún International Airport
- Approximate transfer
- 10 minutes
- Transportation
- Check your package for transfer inclusions and arrangements.
Your own driver. Possibly a lower price.
A personalized airport pickup could cost less than a taxi or shared shuttle. Compare private transfer prices before you decide.
Check my transfer price (opens in a new tab)We may earn a commission if you book through this link.
Destination essentials & trip planning
Carretera Cancun-Chetumal Km 340, Riviera Maya, 77500 Cancún, Q.R., Mexico · +1 800-943-5032
Mexico
- Language
- Spanish (English at resorts)
- Currency
- Mexican peso; USD widely accepted
- Power
- 110V, Type A/B plugs (same as the US)
- Driving
- On the right
- Main airport
- Cancún (CUN)
- Flight time
- ~2–4.5h from the US
Who it suits
Three of the 13 categories we score in the Palmprint file for Moon Palace Cancun - All Inclusive Resort; the full set is above.
What we'd book around it
Affiliate · commission at no cost to youFlights
Fly into CUN, 10 minutes from the gate; round trips from about $282.
Search fares (opens in a new tab)Insurance
Storms move flights in season, and the cheapest rates are usually non-refundable.
Compare cover (opens in a new tab)Data
An eSIM for the flight and the beach; Wi-Fi is included on the resort but stops at the gate.
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Where Moon Palace Cancun - All Inclusive Resort ranks
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