Moon Palace Cancun

Our family of 4 adults and two kids went the first week of March 2026 staying at the Grand. We had a connecting room. The ride from the airport was less than 10 minutes. We felt very safe despite what happened in PV. All the staff were friendly, and hard working. The resort is clean, the food was g...

Writing this while currently in resort. Good thing is golf carts, service at the pool side. Everything else is worst, avoid this place as much as possible. Rooms are not great, pretty old property. Yesterday there was water break in the room, they change the room and reprogrammed our keys for new r...

While staying at Moon Palace Sunrise Cancun from June 5 till June 9, money were stolen from a safe. They did it skillfully: only portion of $ were taken and so, all looked good on a surface when inspected content placed in the safe. Day after arriving at another resort and when $ were needed for a...

I went for a music festival and this resort is massive! The property is well maintained (although mowing the lawn at 7am on a Saturday AM wasn't so great) due to the noise. The staff was super friendly and always very helpful. I'm gluten free and this was one of the first all inclusives I could rea...

Moon palace was awesome. The rooms are large and cleanly. House keeping cleans during the day, if you come back and shower before dinner or whatever you have planned, they also come by and replace the towels you used mid day. Room service is always available. Plenty of restaurants to choose from and...