Scores at a Glance
Hyatt Ziva Cap CanaMIA Reef Isla Mujeres
Overall
9.0
7.8
Beach
8.8
9.2
Food
8.5
6.9
Service
9.0
7.8
Rooms
8.9
7.1
Luxury
8.7
·
Value
7.8
7.0
Scores out of 10 · higher is better
Quick Stats
| Hyatt Ziva Cap Cana | Measure | MIA Reef Isla Mujeres |
|---|---|---|
| (better)9.0 | Overall Score | 7.8 |
| (better)5-star | Star Rating | 4-star |
| 4.6 (1,466) | Google Rating | 4.6 (8,367) |
| From $284 | Price / Night (pp) | From $180 (better) |
| No | Adults Only | No |
| Yes | Kids' Club | Yes |
| Near coast | Beachfront | Near coast |
| Mid-size | Resort Size | Mid-size |
| (better)15 min | Airport Transfer | 75 min |
All Scores
| Hyatt Ziva Cap Cana | Measure | MIA Reef Isla Mujeres |
|---|---|---|
| 8.8 | Beach | 9.2 (better) |
| (better)8.5 | Food | 6.9 |
| (better)9.0 | Service | 7.8 |
| (better)8.9 | Rooms | 7.1 |
| 9.3 | Pools | – |
| 8.7 | Luxury | – |
| (better)7.8 | Value | 7.0 |
| (better)9.5 | Family | 8.1 |
| (better)8.0 | Quiet | 7.2 |
| 8.1 | Remote work | – |
Of the 11 measures we call, Hyatt Ziva Cap Cana leads on 9 and MIA Reef Isla Mujeres leads on 2.
Vibes
| Hyatt Ziva Cap Cana | Measure | MIA Reef Isla Mujeres |
|---|---|---|
| Yes | Quiet | Yes |
Activities
| Hyatt Ziva Cap Cana | Measure | MIA Reef Isla Mujeres |
|---|---|---|
| Yes | Spa | Yes |
| Yes | Water sports | Yes |
| Yes | Kids | Yes |
Hyatt Ziva Cap Cana
- 7 restaurants & bars
- Full-service spa
- Butler service
- Swim-up suites
- Gated, 24-hour security
- 15 min from PUJ
MIA Reef Isla Mujeres
- 1 pools
- 2 restaurants & bars
- Full-service spa
- 75 min from CUN
Pros · Hyatt Ziva Cap Cana
- Excellent family infrastructure with water park, lazy river, kids club and teen lounge.
- Strong room inventory including swim-up and Club categories.
- Short transfer from Punta Cana airport.
Pros · MIA Reef Isla Mujeres
- Exceptional Playa Norte and private-islet location.
- Calm, clear, highly swimmable water compared with many Cancun-area beaches.
- Strong snorkeling and scenery directly from the resort area.
- Walkable access to Isla Mujeres town, restaurants and bars.
- Good family fit for travelers prioritizing shallow water and beach access.
Cons · Hyatt Ziva Cap Cana
- Can be expensive for families during school-break periods.
- Beach quality is seasonally vulnerable to sargassum.
- Not the quietest fit for couples without children.
Cons · MIA Reef Isla Mujeres
- Food feedback is mixed and often weaker than the location feedback.
- Rooms and facilities are described as older or tired in some recent guest reviews.
- Value can feel questionable when rates are high because guests compare it with newer or more polished Cancun-area all-inclusives.
- Day-pass traffic, music and beach crowding can reduce the secluded feel at times.
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