- Kids' club & childcare
- Kids’ club listed: 3–11. Official FAQ confirms Timomo & Friends Kids Club daily from 8:30 a.m. to 11:00 p.m.; teen programming exists but recent participation evidence is thinner. 2026–27 sheet separates free Baby Timomo 0–35 months (08:30–15:30, limited availability, booking advised 24 hours ahead), paid private babysitting and Umuzi teens 12–17. Timomo sheet says 3–12, conflicting with stored official-FAQ 3–11; numeric bounds retained pending confirmation. Private babysitting is limited to eight hours per sitter; baby-club notice is not asserted as its booking rule. Confirm supervision and drop-off rules.
- Room service
- Available with limits. 2026–27 standard AI lists 24-hour breakfast, à la carte and snack room service with a tray charge. Premium AI separately lists round-the-clock service; fee waiver is not explicitly established and should be confirmed. Not universally free delivery.
- Dining reservations
- Restaurant reservation rules are unverified; confirm before booking. Savana: 2026–27 supplier sheet: Core AI includes the listed meals, with premium-item supplements. Confirm reservations and operating schedule. Infinity Blue: 2026–27 supplier sheet: Core AI includes the listed meals, with premium-item supplements. Confirm reservations and operating schedule. Amafrooty: 2026–27 supplier sheet: Core AI includes the listed meals, with premium-item supplements. Confirm reservations and operating schedule. Zafarani: 2026–27 supplier sheet: Core AI includes the listed meals, with premium-item supplements. The restaurant is listed for guests from age 12; confirm access for your party. Confirm reservations and operating schedule. Boma: 2026–27 supplier sheet: Weather-dependent Boma uses the estate dinner-credit arrangement on standard AI; not unrestricted free dining. Confirm reservations and operating schedule. Official FAQ lists Savana, Boma, Zafarani, Amafrooty and Infinity Blue; premium packages can extend dining privileges within the Heritage Bel Ombre estate. Estate dining access does not mean every venue is an Awali restaurant or every dish is free. Gin’ja generally 12+, with ages 6+ on Wednesdays; Château generally 12+, with ages 6+ Thursdays/Sundays. Confirm exact programme and reservation.
- Single accommodation capacity
- Largest confirmed capacity: 6 people in one accommodation. Senior Suite; Heritage Villa Beach Front. Adult limit unverified.
