Secrets St. James Montego Bay

This place was very good. The best memories I had were at the piano bar facing the stage. At night they had a karaoke session and looking at the stage you could see the houses lit up on the mountains that sit across from the bay. That was fabulous! Room service was good. We had a shrimp bar rig...

Nice hotel, staff was amazing, food was good. The spa was my favorite experience at this property. I didn't like that they tried to sell us wine on multiple occasions -at an all inclusive. You cant make a hibachi reservation in advance but when you get there, there are no availabilities. A good port...

An incredible hotel. Came recently with my wife and honestly from the moment we arrived to the second we left we had an amazing time. The staff are all excellent, from the front desk to the multi talented entertainment team, the chefs to the cleaners everyone is just so helpful and friendly and made...

They cancelled my reservation without any notice. I did not receive an email or a phone call, and did not get a refund. Just simply found out my reservation was cancelled on my own. Would have flown all the way to Jamaica had I not double checked my Hyatt account. You would think you could call ...

Disgusting hotel. Roaches near food. They cannot follow simple instructions to just leave room service in the box quietly. They will beat on your door, desperate for a tip. And they are liars. They panicked when my wife slipped on their floor and offered us 3 nights free, only to retract the offer a...