Greece · All ages · 5-star

Mitsis Selection Laguna

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9.0 / 10

Palmprint

Our resort score · out of 10

Strongest on service and pools & spa

See all scores

Mitsis Selection Laguna at a glance

Location
Anissaras
Guests
All ages welcome
The plan
All-inclusive
Setting
Near the coast
Guest rating
4.8 / 5 on Google6,087 reviews
Pools
5 pools
Airport transfer
HERAbout 28 minutes
Dining
6 restaurants
Drinks
7 bars

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Find your time to go

USD / room / night · 2 adults · 7 nights

Family Garden View: $339
Family Sea View: $350
Family Garden View: $606
Family Sea View: $617
Family Garden View: $410
Family Sea View: $422
Checked Sep 21, 2026 to Oct 12, 2026 · Sample details

Dates shown are check-in dates. 2 of 2 rooms across 3 of 4 planned stay dates. Missing prices are not estimates.

Each price is a sampled rate, not a live quote. Select a room name above for its details.

  • Apr 11, 2027, room 1: checked Sep 21, 2026
  • Apr 11, 2027, room 2: checked Sep 21, 2026
  • Jul 11, 2027, room 1: checked Sep 21, 2026
  • Jul 11, 2027, room 2: checked Sep 21, 2026
  • Oct 10, 2027, room 1: checked Oct 12, 2026
  • Oct 10, 2027, room 2: checked Oct 12, 2026
Watch this resort

We check this rate on a rotating schedule. Leave an email and we'll flag a real drop, not a countdown timer.

Mitsis Selection Laguna

Things to know
before you go

  1. Mitsis Selection Laguna is a true 24-hour ultra all-inclusive, not an optional-board resort.

  2. The dining footprint is unusually strong for Crete all-inclusive stays:five themed à la carte restaurants, a main buffet, multiple snack outlets, and seven bars.

  3. This is best for families and couples who prioritize pools, food variety, polished service, and easy Heraklion access over a postcard-perfect sandy beach.

  4. The beach is in front of the hotel, but the sand/pebble mix and guest comments make water shoes a sensible packing choice.

  5. Families get strong value from the kids club, heated kids pool, waterslide, infant amenities, and daily-refilled minibar.

  6. Hidden tips

    Reserve à la carte restaurants before arrival or immediately after check-in.

  7. Choose a sea-view bungalow or whirlpool category if the beach and view are central to the trip.

  8. Book direct with Mitsis if the free Heraklion airport transfer is important.

  9. Top suites materially change the room-service value because they include free 24-hour room service.

  10. Things guests wish they had known

    The resort is genuinely 24-hour ultra all-inclusive, but not everything is unlimited:room service generally has a tray charge, spa is extra, and watersports are listed through an external paid provider.

  11. Book à la carte restaurants before or early in the stay; late booking can limit availability.

  12. The pool complex is a stronger selling point than the beach.

  13. Direct bookings through mitsis.com may include Heraklion airport transfer, while other booking channels may not.

  14. Strengths from our research

    True 24-hour ultra all-inclusive

  15. Excellent restaurant and bar depth

  16. Large heated pool landscape

  17. Strong family facilities

  18. Daily-refilled minibar

  19. High staff-service sentiment

  20. Other considerations from our research

    Beach is mixed sand/pebbles rather than a soft-sand standout

  21. À la carte restaurants need reservations

  22. Spa and most watersports are extra

  23. Room service usually carries a tray charge

  24. Main family areas can be active rather than quiet

What guests say

Most loved

  • Warm staff and service
  • High-quality à la carte restaurants and broad buffet choice
  • Large heated pool landscape
  • Clean, spacious rooms with sea-view and family layouts
  • Strong family amenities including kids club, kids pool, waterslide and minibar value

Most complained about

  • Beach is pebbly or less impressive than the pool areas
  • À la carte restaurants can require advance booking
  • Room service and spa carry extra charges outside top suites
  • Family activity and main-pool energy can reduce quietness

From Reddit

Recent Reddit discussion about Greek all-inclusive resorts specifically recommended Selection Laguna in Crete as better than another Mitsis property, but Reddit resort-specific coverage remains thinner than mainstream review coverage.

What’s included

Included

  • Premium & à la carte diningIncluded

    24-hour ultra all-inclusive covers buffet and multiple à la carte restaurants; some venues require online reservation and the seasonal Pop Up Grill is adults-only.

  • Wi-FiIncluded

    Hotel description lists free high-speed Wi-Fi.

  • In-room minibarIncluded

    Hotel description lists a complimentary daily-refilled minibar with water, soft drinks, beer, and wine; suites add full-size spirits.

  • Kids' clubIncluded

    Kids club operates daily; official kids material states ages 4 to 12.

Not included

  • Non-motorized water sportsCosts extra

    Hotel description lists canoes, pedal boats, and windsurfing through an external provider at extra charge.

  • Spa treatmentsCosts extra

    Zeen Spa is an external provider at extra charge.

Included with limits

  • Top-shelf liquorPartly included

    Hotel description includes signature cocktails, international premium spirits, and Greek/international wines, but specialty packages and some wine experiences may be limited or extra.

  • Room servicePartly included

    General 24-hour room service carries a tray charge, while Presidential and Royal suites include free 24-hour room service.

  • Airport transfersPartly included

    Hotel description states free Heraklion Airport transfers are available only for online bookings through mitsis.com.

Inclusions can vary by room category and season. Confirm your plan before booking. How we verify this

More resort facts
Rooms and suites
351

Palmprint

Our resort score · out of 10

9.0 / 10How we score
Value
8.6 out of 10
Service
9.2 out of 10
Beach
7.7 out of 10
Dining
9.0 out of 10
Rooms
8.8 out of 10
Pools & Spa
9.2 out of 10

Confidence is high across the board except beach, romance, nightlife, wellness, quiet, adventure and accessibility, where the evidence is thinner.

Score breakdown, research & sources
The Palmprint file

How we scored Mitsis Selection Laguna

13 categories, scored from official sources and read against what guests actually report. Verified Jul 15, 2026 under Palmprint methodology 1.0.

hotels · reddit · booking · expedia · official · tripadvisor · google_travel · official_kids · booking_reviews · hotel_description_pdf

The six that set the score

Value8.6
Service9.2
Beach7.7
Dining9.0
Rooms8.8
Pools & Spa9.2

And 7 more we track

Family9.0
Romance8.7
Nightlife8.4
Wellness8.4
Quiet7.8
Adventure7.8
Accessibility7.8

Confidence is high across the board except beach, romance, nightlife, wellness, quiet, adventure and accessibility, where the evidence is thinner.

Open a category

Value8.6High confidence
Dining Depth
9.2
Minibar Value
9.0
Twenty Four Hour Ai
9.3
Family Amenity Value
8.8
Reservation Friction Penalty
7.4
Direct Booking Transfer Value
8.0
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.com · RedditVerified Jul 15, 2026
Service9.2High confidence
Concierge
8.8
Bar Service
8.9
Housekeeping
9.0
Kids Club Service
8.8
Restaurant Service
9.1
Staff Friendliness
9.4
Tripadvisor Review Count
5266.0
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.com · RedditVerified Jul 15, 2026
Beach7.7Medium confidence
Swimmability
7.6
Guest Sentiment
7.3
Beachfront Access
8.5
Blue Flag Context
8.2
Pool Compensation
8.4
Sand Pebble Entry
7.0
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.comVerified Jul 15, 2026
Dining9.0High confidence
Buffet Quality
8.8
A La Carte Quality
9.0
Restaurant Variety
9.4
Booking Review Count
665.0
Reservation Friction
7.6
Premium Beverage Scope
8.8
Snack And Dessert Depth
9.2
Tripadvisor Review Count
5266.0
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.com · RedditVerified Jul 15, 2026
Rooms8.8High confidence
Minibar And Wifi
9.0
Sea View Options
8.8
Family Room Layout
8.8
Standard Room Size
8.0
Private Pool Suites
9.2
Room Inventory Depth
9.0
Method: Official room inventory plus review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.comVerified Jul 15, 2026
Pools & Spa9.2High confidence
Pool Count
9.1
Heated Pools
9.0
Guest Sentiment
9.0
Adult Relaxation
8.6
Kids Pool And Slide
9.1
Venice Style Landscape
9.2
Method: Official amenity plus review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.comVerified Jul 15, 2026
Family9.0High confidence
Kids Club
9.0
Kids Pool Slide
9.1
Infant Amenities
8.8
Family Room Layout
8.8
Teen Program Seasonal
7.6
Babysitting Extra Cost
7.4
Tripadvisor Review Count
5266.0
Method: Official family program plus review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.com · RedditVerified Jul 15, 2026
Romance8.7Medium confidence
Spa
8.4
Sea View Rooms
8.8
Candlelight Dinner
8.4
Private Pool Suites
9.1
Family Resort Noise Penalty
7.2
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.comVerified Jul 15, 2026
Nightlife8.4Medium confidence
Bars
8.8
Theme Parties
8.2
Professional Dj
8.2
Off Resort Nightlife
7.0
Evening Entertainment
8.6
Method: Official entertainment plus review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · RedditVerified Jul 15, 2026
Wellness8.4Medium confidence
Fitness
8.0
Spa Facilities
8.6
Wellness Consulting
8.0
Indoor Seawater Pool
8.5
Treatment Extra Cost
7.0
Method: Official amenity plus review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · ExpediaVerified Jul 15, 2026
Quiet7.8Medium confidence
Resort Design
8.4
Main Pool Music
7.2
Family Activity Noise
7.0
Sea View Room Relaxation
8.4
Beach Roughness Variability
7.0
Method: Weighted review analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · Expedia · Hotels.comVerified Jul 15, 2026
Adventure7.8Medium confidence
Fitness
8.0
Beach Volley
8.0
Extra Cost Penalty
6.8
Nearby Hersonissos
7.8
External Watersports
7.4
Tennis And Mini Soccer
8.0
Method: Official activity inventory plus area analysisOfficial · Hotel Description PDF · TripAdvisor · Booking · ExpediaVerified Jul 15, 2026
Accessibility7.8Medium confidence
Lifts
7.6
Pool Access Elevator
8.0
Airport Transfer Time
8.2
Mobility Accessible Rooms
8.0
Large Resort Distances Penalty
6.8
Method: Official facility analysisOfficial · Hotel Description PDF · ExpediaVerified Jul 15, 2026

What it does best

  • True 24-hour ultra all-inclusive
  • Excellent restaurant and bar depth
  • Large heated pool landscape
  • Strong family facilities
  • Daily-refilled minibar
  • High staff-service sentiment

Where it costs you

  • Beach is mixed sand/pebbles rather than a soft-sand standout
  • À la carte restaurants need reservations
  • Spa and most watersports are extra
  • Room service usually carries a tray charge
  • Main family areas can be active rather than quiet

Room intelligence

Best Views
Royal SuiteTop room category with sea view, heated private pool, two bedrooms, and free 24-hour room service.
Rooms To Avoid
Twin Land View for guests expecting sea-facing luxuryEntry land-view categories are functional but do not capture the resort's strongest sea-view and pool-side advantages.
Best Value Room
Bungalow Garden ViewKeeps access to the same 24-hour ultra all-inclusive, pools, dining, minibar and beach service without paying sea-view or whirlpool premiums.
Best Room Category
Bungalow Sea View with Outdoor Whirlpool SpaBest balance of sea view, outdoor whirlpool, and resort-feel privacy without jumping to the top suites.
Best Room Category For Families
Bungalow Family Sharing PoolFamily room layout plus sharing-pool positioning makes it the strongest family-amenity category supported by the room inventory.

Restaurants & bars

Palmprint food score 9.0 / 10

Places to eat
6
A la carte
5
Buffets
1
Bars and lounges
7

Greek · Mediterranean · International buffet · Cretan · Italian · Pan-Asian · Fish and seafood · Grill · Sushi

2026 hotel description lists a main restaurant, Cretan, Italian, Pan-Asian, Fish, and seasonal Pop Up Grill restaurants, plus creperie/gelateria, pizza snack bar, snack beach bar, wine/champagne/sushi bar, and seven bars.

Venues, opening hours and plan inclusions can change by season. Confirm your choices when booking.

Do you need dinner reservations at Mitsis Selection Laguna?

2026 hotel description lists a main restaurant, Cretan, Italian, Pan-Asian, Fish, and seasonal Pop Up Grill restaurants, plus creperie/gelateria, pizza snack bar, snack beach bar, wine/champagne/sushi bar, and seven bars.

Rooms & suites

The rooms in our seasonal price comparison.

Room categories at Mitsis Selection Laguna: occupancy, size, bedrooms and aspect
SuiteOccupancySizeBedroomsAspect
Family Garden ViewBack to sampled prices
Room details for Family Garden View

Family rooms have two sleeping areas separated by a wooden sliding partition.

Sleeps 4334 ft²31 m²Not publishedGarden view
Family Sea ViewBack to sampled prices
Room details for Family Sea View

Family rooms have two sleeping areas separated by a wooden sliding partition.

Sleeps 4334 ft²31 m²Not publishedSea view
More room options (9)
Room categories at Mitsis Selection Laguna: occupancy, size, bedrooms and aspect
SuiteOccupancySizeBedroomsAspect
Twin Land View
Room details for Twin Land View

Hotel description lists 29 Twin Land View rooms plus 4 mobility-accessible Twin Land View rooms.

Sleeps 3301 ft²28 m²Not publishedLand view
Twin Sea ViewSleeps 3301 ft²28 m²Not publishedSea view
Bungalow Garden ViewSleeps 3301 ft²28 m²Not publishedGarden view
Bungalow Sea ViewSleeps 3301 ft²28 m²Not publishedSea view
Bungalow Sea View with Outdoor Whirlpool Spa
Room details for Bungalow Sea View with Outdoor Whirlpool Spa

Hotel description lists outdoor Whirlpool Spa, sunbeds, umbrella, and hanging swing chair.

Sleeps 3301 ft²28 m²Not publishedSea view
Bungalow Family Sharing Pool
Room details for Bungalow Family Sharing Pool

Hotel description lists sharing-pool bungalow family rooms with sunbeds and umbrella.

Sleeps 4334 ft²31 m²Not publishedNot published
Bungalow Family Garden View with Outdoor Whirlpool Spa
Room details for Bungalow Family Garden View with Outdoor Whirlpool Spa

Hotel description lists an outdoor Whirlpool Spa, sunbeds, umbrella, and hanging swing chair.

Sleeps 4334 ft²31 m²Not publishedGarden view
Presidential Suite
Room details for Presidential Suite

Includes one bedroom, living room, heated private pool, spirit-stocked minibar, and free 24-hour room service.

Capacity unverified753 ft²70 m²1 bedroomSea viewprivate pool
Royal Suite
Room details for Royal Suite

Includes two bedrooms with bathrooms, living room, heated private pool, spirit-stocked minibar, and free 24-hour room service.

Capacity unverified1,184 ft²110 m²2 bedroomsSea viewprivate pool
Family fit4 in one key is possible in 4 categories · a party of 5 needs two · a true two-bedroom exists

Occupancy limits and connecting-room requests should be confirmed for your party before booking.

Pools and the beach

Pools & waterplay

5pools

With waterslides, heated

Hotel description lists a heated main outdoor pool, a complex of three pools, an active pool with waterslide, a heated kids pool, and an indoor sea-water spa pool.

Pools 9.2

The beach itself

7.7beach score · medium confidence

The hotel description lists the beach in front of the hotel and describes the beach surface as sandy/pebbles; recent guest feedback commonly loves the resort but notes the beach is weaker than the pools.

  • Moderate water, swimmable most days
  • Caveat: Entry depth varies along the shore

Counts come from the resort's own published information; the scores are ours, from the Palmprint file below.

Families & group stays
For families

Bringing the kids to Mitsis Selection Laguna

What decides whether a resort works with children in tow, answered from what the resort publishes rather than from the brochure.

Kids' club
Program ages 4–12
Supervision & drop-off
Confirm rules and current hours before booking
Teen program
Exists, but low-key; don't book around it
Babysitting
Available at extra cost
Rooms that fit a family
5 categories, incl. Family Garden View, Family Sea View
Heated pools
Yes, seasonal
Beach for young swimmers
Entry varies along the beach
Dinner reservations
Needed at some restaurants
Questions parents ask
Can a family of 5 stay in one room at Mitsis Selection Laguna?
Not in a single standard room: the largest stated occupancy at Mitsis Selection Laguna is 4. Families of five or more need two rooms.
Does Mitsis Selection Laguna have a kids' club, and from what age?
Yes. Mitsis Selection Laguna lists a kids' club for ages 4–12. Kids club is officially described for ages 4–12; 2026 hotel description also lists a teens club with outdoor activities in July and August, plus babysitting for ages 4+ at extra charge. Confirm supervision, drop-off rules and current hours before booking.
Group travel

Taking a group

Hotel description lists conference room capacity of 400, wedding and banquet service at extra charge, evening entertainment, professional DJ, theme parties, and bars.

Private dining & events
Bookable
Group size
Up to 400 guests
Nightlife
Lively, bars running late
Not sure this one fits

Tell us the trip, we'll tell you the resort

Tell us your dates, budget, and who's traveling, and we'll point you to the best-fit resorts. Free, no obligation.

Kids' club hours, teen programs and group availability all move with the season. Confirm the specifics with the resort for your dates.

Weather guide

When to go

Best months: May to Sep

Real seasons here: highs run from 60°F in January to 87°F in July, and the wet months run Nov to Mar.

Mitsis Selection Laguna by month · average high, rain days and our verdict
MeasureJanFebMarAprMayJunJulAugSepOctNovDec
Average daily high60°F16°C60°F16°C62°F17°C69°F21°C73°F23°C82°F28°C87°F31°C87°F31°C82°F28°C75°F24°C70°F21°C65°F18°C
Rain days13 days10 days10 days5 days8 days3 days1 day2 days7 days6 days7 days10 days
VerdictCoolCoolCoolCoolBestBestBestBestBestFineWetCool

Average daily highs and monthly rain days. Seasonal averages, not a forecast.

Getting to Mitsis Selection Laguna

Nearest airport
HER · Heraklion International Airport
Approximate transfer
28 minutes
Transportation
Check your package for transfer inclusions and arrangements.

Crete travel guide →

Welcome Pickups

Your own driver. Possibly a lower price.

A personalized airport pickup could cost less than a taxi or shared shuttle. Compare private transfer prices before you decide.

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Destination essentials & trip planning

Anissaras 700 14, Greece · +30 2897 025790

Before you fly

Greece

Language
Greek (English widely spoken)
Currency
Euro
Power
230V, European Type C/F plugs
Driving
On the right
Main airports
Athens (ATH) + island airports
Flight time
~9–11h from the US, often via a hub

Read the Greece guide: passport, visa, tipping, safety

The vibe

Who it suits

Family9.0
Romance8.7
Nightlife8.4

Three of the 13 categories we score in the Palmprint file for Mitsis Selection Laguna; the full set is above.

What we'd book around it

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Flights

Fly into HER, 28 minutes from the gate; round trips from about $669.

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Insurance

Storms move flights in season, and the cheapest rates are usually non-refundable.

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Data

An eSIM for the flight and the beach; Wi-Fi is included on the resort but stops at the gate.

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Our full take on Mitsis Selection Laguna

Mitsis Selection Laguna is a 24-hour ultra all-inclusive on Crete's north coast, for families who want five pools and five a la carte restaurants. It is about 28 minutes from Heraklion's airport, with 351 rooms, seven bars, and a heated pool complex with a waterslide and children's pool, above a beach that mixes sand with pebbles. The pools are the reason to book; the beach is the compromise.

Guests praise the staff, the a la carte restaurants and the buffet's range, the heated pool landscape, and the clean rooms and their family layouts. The complaints are a beach that disappoints beside the pools, a la carte tables that need booking ahead, room service and spa charges outside the top suites, and a main pool that is anything but quiet. The thing people wish they had known is that 24-hour ultra all-inclusive is not the same as everything being unlimited, and that water shoes are worth packing.

The plan runs around the clock across the buffet, the five a la carte restaurants, the snack outlets and the bars, with a minibar refilled daily with water, soft drinks, beer and wine, Wi-Fi and the kids' club for four to twelve; the Zeen Spa and the water sports run through an outside provider and are charged, room service carries a tray charge outside the Presidential and Royal suites, babysitting is extra, and the free Heraklion transfer comes only with a booking on the Mitsis website. Bungalow Garden View is the value room, Bungalow Sea View with Outdoor Whirlpool Spa the one worth the step up, and Bungalow Family Sharing Pool the family choice. Couples who want quiet should compare the island's adults-only resorts.

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