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Mitsis Selection Laguna
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Mitsis Selection Laguna

Anissaras 700 14, Greece

Details last verified July 2026 · How we research

Five-StarNear CoastMid-Size
4.8
★★★★★
5,721 reviews on Google
9.0Out of 10
Palmprint

Our own independent rating — beach, food, service, value and more. No pay-to-play, ever.

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Highlights

—5 pools
—6 restaurants & bars
—Full-service spa
—Gated, 24-hour security
—28 min from HER

Activities & Experiences

Spa & WellnessWater SportsNightlifeKids Activities

Best Time to Visit

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Location

Guest Reviews

★★★★★
katie paton · 4 weeks ago

Best holiday by far, literally luxurious.. Hotel, clean, food delicious, staff always on hand to help, drinks and cocktails fantastic.. Sunbeds nice and comfy, love it the hotel do not let people reserve sunbeds.. 100% the best thing ever. Always able to get a bed. Pool party's amazing, fireworks...

★★★★★
Nicole Cooper · a month ago

We have just returned from an amazing stay at this hotel and honestly couldn’t fault a thing. The all-inclusive package was fantastic, with so many food options available throughout the day. The à la carte restaurants were exceptional, and every member of staff was friendly, welcoming, and attentive...

★★★★★
Christiane Baetz · a month ago

The hotel sets the bar quite high. Staff are very friendly and helpful. It's clean, there's a variety of food and drinks (brands and local) served which is excellent. The ambiance is remarkable. Lots of activities offered. You won't get bored. A big shout goes to Vasiliki who looks after customers ...

★★★★★
Teele Vilumets · a month ago

We had a wonderful stay at this hotel. The hotel itself is beautiful with a luxurious interior, and the entire staff was friendly and welcoming throughout our stay. The food selection was excellent — varied, fresh, and very tasty. We especially appreciated that the hotel could prepare special meals...

★★★★★
Matt Sutton · a month ago

Where do I even begin to explain how amazing this trip was at the Mitsis Selection Laguna? We came for 10 nights and our wedding on the beach. So this was already going to be a special trip, however I didn't realise just how special the staff at the hotel would make it. From the moment we checked...

What we recommend

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—Resort website—Booking.com—Expedia—Tripadvisor reviews
Details
—Anissaras 700 14, Greece
—+30 2897 025790
Getting There
Nearest airport: HER
Heraklion International Airport
28 min transfer
The Vibe
RomanticLively & SocialQuiet & RelaxedNature & Adventure
What's actually included

What the all-inclusive plan covers at Mitsis Selection Laguna

The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered — and what still costs extra.

Premium & à la carte dining
24-hour ultra all-inclusive covers buffet and multiple à la carte restaurants; some venues require online reservation and the seasonal Pop Up Grill is adults-only.
Included
Top-shelf liquor
Hotel description includes signature cocktails, international premium spirits, and Greek/international wines, but specialty packages and some wine experiences may be limited or extra.
Partly included
Room service
General 24-hour room service carries a tray charge, while Presidential and Royal suites include free 24-hour room service.
Partly included
Wi-Fi
Hotel description lists free high-speed Wi-Fi.
Included
In-room minibar
Hotel description lists a complimentary daily-refilled minibar with water, soft drinks, beer, and wine; suites add full-size spirits.
Included
Non-motorized water sports
Hotel description lists canoes, pedal boats, and windsurfing through an external provider at extra charge.
Costs extra
Spa treatments
Zeen Spa is an external provider at extra charge.
Costs extra
Kids' club
Kids club operates daily; official kids material states ages 4 to 12.
Included
Airport transfers
Hotel description states free Heraklion Airport transfers are available only for online bookings through mitsis.com.
Partly included

Inclusions change and vary by room category and season — always confirm with the resort before booking. How we verify this.

Rooms & Suites

Who fits where at Mitsis Selection Laguna

The right room is personal — a swim-out for the pool people, a top floor for the view people, two real bedrooms and two baths for families who like a little distance. Here's the lineup from the resort's own accommodations pages.

Family fitsleeps up to 4 in one key · true two-bedroom available
Twin Land View
sleeps 3 · 28 m² / 301 ft² · Land view
Hotel description lists 29 Twin Land View rooms plus 4 mobility-accessible Twin Land View rooms.
Twin Sea View
sleeps 3 · 28 m² / 301 ft² · Sea view
Bungalow Garden View
sleeps 3 · 28 m² / 301 ft² · Garden view
Bungalow Sea View
sleeps 3 · 28 m² / 301 ft² · Sea view
Bungalow Sea View with Outdoor Whirlpool Spa
sleeps 3 · 28 m² / 301 ft² · Sea view
Hotel description lists outdoor Whirlpool Spa, sunbeds, umbrella, and hanging swing chair.
Family Garden View
sleeps 4 · 31 m² / 334 ft² · Garden view
Family rooms have two sleeping areas separated by a wooden sliding partition.
Family Sea View
sleeps 4 · 31 m² / 334 ft² · Sea view
Family rooms have two sleeping areas separated by a wooden sliding partition.
Bungalow Family Sharing Pool
sleeps 4 · 31 m² / 334 ft²
Hotel description lists sharing-pool bungalow family rooms with sunbeds and umbrella.
Bungalow Family Garden View with Outdoor Whirlpool Spa
sleeps 4 · 31 m² / 334 ft² · Garden view
Hotel description lists an outdoor Whirlpool Spa, sunbeds, umbrella, and hanging swing chair.
Presidential Suite
1 bedroom · 70 m² / 753 ft² · Sea view · private plunge pool
Includes one bedroom, living room, heated private pool, spirit-stocked minibar, and free 24-hour room service.
Royal Suite
2 bedrooms · 110 m² / 1184 ft² · Sea view · private plunge pool
Includes two bedrooms with bathrooms, living room, heated private pool, spirit-stocked minibar, and free 24-hour room service.

From the resort's own accommodations pages — categories and occupancy change with renovations, and connecting rooms are usually request-only, so confirm when you book.

The Daily Reality

Food, pools & the beach itself

Where you'll actually spend the week — how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.

Dining & bars

6 restaurants5 à la carte1 buffet7 barsReservations at some venues— Greek · Mediterranean · International buffet · Cretan · Italian · Pan-Asian · Fish and seafood · Grill · Sushi

2026 hotel description lists a main restaurant, Cretan, Italian, Pan-Asian, Fish, and seasonal Pop Up Grill restaurants, plus creperie/gelateria, pizza snack bar, snack beach bar, wine/champagne/sushi bar, and seven bars.

Pools & waterplay

5 poolsWaterslidesKids' poolHeated — seasonal

Hotel description lists a heated main outdoor pool, a complex of three pools, an active pool with waterslide, a heated kids pool, and an indoor sea-water spa pool.

The beach itself

Swimmable — some wavesEntry varies along the shoreSnorkeling needs a boat tripNo sargassum (outside the Atlantic belt)

The hotel description lists the beach in front of the hotel and describes the beach surface as sandy/pebbles; recent guest feedback commonly loves the resort but notes the beach is weaker than the pools.

Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports — the sea doesn't read press releases, so treat seasonal notes as odds, not promises.

For Families

Taking the kids to Mitsis Selection Laguna?

A family week turns on the details brochures skip — whether the kids' club is genuinely supervised, who watches the baby on date night, and whether four of you fit in one room. Here's what we've verified.

Kids' club
Supervised program — ages 4–12
Drop-off care from
Age 4 — younger kids need babysitting
Teen program
Exists, but low-key — don't book around it
Babysitting
Available — extra cost
Rooms that fit a family
5 categories — incl. Family Garden View, Family Sea View
Heated pools
Yes — seasonal
Beach for young swimmers
Entry varies along the beach
Dinner reservations
Needed at some restaurants

Kids club is officially described for ages 4–12; 2026 hotel description also lists a teens club with outdoor activities in July and August, plus babysitting for ages 4+ at extra charge.

Questions parents ask

Can a family of 5 stay in one room at Mitsis Selection Laguna?

Not in a single standard room — the largest stated occupancy at Mitsis Selection Laguna is 4. Families of five or more need two rooms.

Does Mitsis Selection Laguna have a kids' club, and from what age?

Yes — Mitsis Selection Laguna runs a supervised kids' club for ages 4–12. Drop-off starts at age 4 — younger children need babysitting or a parent alongside. Hours and age bands shift seasonally, so confirm before booking.

Are the pools at Mitsis Selection Laguna heated?

Yes — pool heating is confirmed, running seasonal. That matters most December through February, when unheated pools in the region can be too cold for small children.

Is the beach at Mitsis Selection Laguna good for young children?

The water is swimmable with some waves, and the entry varies along the shore.

Does Mitsis Selection Laguna offer babysitting?

Yes — babysitting is available at Mitsis Selection Laguna for an extra cost (Kids club is officially described for ages 4–12; 2026 hotel description also lists a teens club with outdoor activities in July and August, plus babysitting for ages 4+ at extra charge). Reserve at least a day ahead — same-day requests are the ones that fail.

Is there anything for teenagers at Mitsis Selection Laguna?

Technically — there's a teen space at Mitsis Selection Laguna, but recent reports describe it as low-key. Don't book around it; the pools, sports, and beach carry that age group here.

Do you need dinner reservations at Mitsis Selection Laguna?

At some restaurants — book the à la carte venues early in your stay and keep the buffet as the no-plan fallback for meltdown nights.

Kids' club ages, hours, and babysitting availability change seasonally — confirm with the resort before booking.

Not sure this one fits your crew? Match resorts to your kids' exact ages — verified facts, not brochure claims.

Group Travel

Bringing the whole crew to Mitsis Selection Laguna?

Girlfriend trips, milestone birthdays, three generations under one roof — group logistics make or break the week. Here's how this resort handles them.

Private dining & events
Bookable
Nightlife
Lively — late bars & entertainment
Comfortable group size
Up to ~400

Hotel description lists conference room capacity of 400, wedding and banquet service at extra charge, evening entertainment, professional DJ, theme parties, and bars.

Group policies vary by season and party size — confirm with the resort's group desk before booking.

The Palmprint file

How we scored Mitsis Selection Laguna

Our independent research — the score, the evidence behind every mark, and what guests actually say.

Palmprint
9.0/10
Mitsis Selection
Crete
88% complete · Excellent review coverage
✓ Official site verified
How we score →

Scores

Beach7.7
Medium
Food9.0
High
Service9.2
High
Rooms8.8
High
Pools9.2
High
Value8.6
High
Family9.0
High
Romance8.7
Medium
Nightlife8.4
Medium
Quiet7.8
Medium
Adventure7.8
Medium
Wellness8.4
Medium
Accessibility7.8
Medium

Pros

  • True 24-hour ultra all-inclusive
  • Excellent restaurant and bar depth
  • Large heated pool landscape
  • Strong family facilities
  • Daily-refilled minibar
  • High staff-service sentiment

Cons

  • Beach is mixed sand/pebbles rather than a soft-sand standout
  • À la carte restaurants need reservations
  • Spa and most watersports are extra
  • Room service usually carries a tray charge
  • Main family areas can be active rather than quiet

Things to know

  • Mitsis Selection Laguna is a true 24-hour ultra all-inclusive, not an optional-board resort.
  • The dining footprint is unusually strong for Crete all-inclusive stays: five themed à la carte restaurants, a main buffet, multiple snack outlets, and seven bars.
  • This is best for families and couples who prioritize pools, food variety, polished service, and easy Heraklion access over a postcard-perfect sandy beach.
  • The beach is in front of the hotel, but the sand/pebble mix and guest comments make water shoes a sensible packing choice.
  • Families get strong value from the kids club, heated kids pool, waterslide, infant amenities, and daily-refilled minibar.

Hidden tips

  • Reserve à la carte restaurants before arrival or immediately after check-in.
  • Choose a sea-view bungalow or whirlpool category if the beach and view are central to the trip.
  • Book direct with Mitsis if the free Heraklion airport transfer is important.
  • Top suites materially change the room-service value because they include free 24-hour room service.

What guests say

Most loved
  • Warm staff and service
  • High-quality à la carte restaurants and broad buffet choice
  • Large heated pool landscape
  • Clean, spacious rooms with sea-view and family layouts
  • Strong family amenities including kids club, kids pool, waterslide and minibar value
Most common complaints
  • Beach is pebbly or less impressive than the pool areas
  • À la carte restaurants can require advance booking
  • Room service and spa carry extra charges outside top suites
  • Family activity and main-pool energy can reduce quietness
Things people wish they knew
  • The resort is genuinely 24-hour ultra all-inclusive, but not everything is unlimited: room service generally has a tray charge, spa is extra, and watersports are listed through an external paid provider.
  • Book à la carte restaurants before or early in the stay; late booking can limit availability.
  • The pool complex is a stronger selling point than the beach.
  • Direct bookings through mitsis.com may include Heraklion airport transfer, while other booking channels may not.
From Reddit

Recent Reddit discussion about Greek all-inclusive resorts specifically recommended Selection Laguna in Crete as better than another Mitsis property, but Reddit resort-specific coverage remains thinner than mainstream review coverage.

Rooms

Best Views:Royal SuiteMedium

Top room category with sea view, heated private pool, two bedrooms, and free 24-hour room service.

Rooms To Avoid:Twin Land View for guests expecting sea-facing luxuryLow

Entry land-view categories are functional but do not capture the resort's strongest sea-view and pool-side advantages.

Best Value Room:Bungalow Garden ViewMedium

Keeps access to the same 24-hour ultra all-inclusive, pools, dining, minibar and beach service without paying sea-view or whirlpool premiums.

Best Room Category:Bungalow Sea View with Outdoor Whirlpool SpaMedium

Best balance of sea view, outdoor whirlpool, and resort-feel privacy without jumping to the top suites.

Best Room Category For Families:Bungalow Family Sharing PoolMedium

Family room layout plus sharing-pool positioning makes it the strongest family-amenity category supported by the room inventory.

The facts

351
Room Count
7
Number Of Bars
5
Number Of Pools
6
Number Of Restaurants
SpaTennisGood WifiKids ClubTeen ClubBeachfrontPrivate PoolSecurity 24hFamily FriendlySwimmable Beach

How we scored it

Food
Buffet Quality: 8.8A La Carte Quality: 9Restaurant Variety: 9.4Booking Review Count: 665Reservation Friction: 7.6Premium Beverage Scope: 8.8Snack And Dessert Depth: 9.2Tripadvisor Review Count: 5266
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com, Reddit · verified 2026-07-15
Beach
Swimmability: 7.6Guest Sentiment: 7.3Beachfront Access: 8.5Blue Flag Context: 8.2Pool Compensation: 8.4Sand Pebble Entry: 7
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com · verified 2026-07-15
Pools
Pool Count: 9.1Heated Pools: 9Guest Sentiment: 9Adult Relaxation: 8.6Kids Pool And Slide: 9.1Venice Style Landscape: 9.2
Official Amenity Plus Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com · verified 2026-07-15
Quiet
Resort Design: 8.4Main Pool Music: 7.2Family Activity Noise: 7Sea View Room Relaxation: 8.4Beach Roughness Variability: 7
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com · verified 2026-07-15
Rooms
Minibar And Wifi: 9Sea View Options: 8.8Family Room Layout: 8.8Standard Room Size: 8Private Pool Suites: 9.2Room Inventory Depth: 9
Official Room Inventory Plus Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com · verified 2026-07-15
Value
Dining Depth: 9.2Minibar Value: 9Twenty Four Hour Ai: 9.3Family Amenity Value: 8.8Reservation Friction Penalty: 7.4Direct Booking Transfer Value: 8
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com, Reddit · verified 2026-07-15
Family
Kids Club: 9Kids Pool Slide: 9.1Infant Amenities: 8.8Family Room Layout: 8.8Teen Program Seasonal: 7.6Babysitting Extra Cost: 7.4Tripadvisor Review Count: 5266
Official Family Program Plus Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com, Reddit · verified 2026-07-15
Overall
Rooms: 8.8Service: 9.2Pool Complex: 9.2Beach Tradeoff: 7.7Food And Drink: 9Booking Review Count: 665Tripadvisor Review Count: 5266Ultra All Inclusive Scope: 9.4
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com, Google Travel, Reddit · verified 2026-07-15
Romance
Spa: 8.4Sea View Rooms: 8.8Candlelight Dinner: 8.4Private Pool Suites: 9.1Family Resort Noise Penalty: 7.2
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com · verified 2026-07-15
Service
Concierge: 8.8Bar Service: 8.9Housekeeping: 9Kids Club Service: 8.8Restaurant Service: 9.1Staff Friendliness: 9.4Tripadvisor Review Count: 5266
Weighted Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia, Hotels.com, Reddit · verified 2026-07-15
Wellness
Fitness: 8Spa Facilities: 8.6Wellness Consulting: 8Indoor Seawater Pool: 8.5Treatment Extra Cost: 7
Official Amenity Plus Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia · verified 2026-07-15
Adventure
Fitness: 8Beach Volley: 8Extra Cost Penalty: 6.8Nearby Hersonissos: 7.8External Watersports: 7.4Tennis And Mini Soccer: 8
Official Activity Inventory Plus Area Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Expedia · verified 2026-07-15
Nightlife
Bars: 8.8Theme Parties: 8.2Professional Dj: 8.2Off Resort Nightlife: 7Evening Entertainment: 8.6
Official Entertainment Plus Review Analysis · sources: Official, Hotel Description PDF, TripAdvisor, Booking, Reddit · verified 2026-07-15
Accessibility
Lifts: 7.6Pool Access Elevator: 8Airport Transfer Time: 8.2Mobility Accessible Rooms: 8Large Resort Distances Penalty: 6.8
Official Facility Analysis · sources: Official, Hotel Description PDF, Expedia · verified 2026-07-15

Sources

HotelsRedditBookingExpediaOfficialTripadvisorGoogle TravelOfficial KidsBooking ReviewsHotel Description Pdf

Scored with Palmprint methodology v1.0.

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