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Beach Palace
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Caribbean & Mexico

Beach Palace

Blvd. Kukulcan Km 11.5, El Rey, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Details last verified July 2026 · How we research

Four-StarNear CoastMid-Size
4.5
★★★★★
4,888 reviews on Google
8.1Out of 10
Palmprint

Our own independent rating — beach, food, service, value and more. No pay-to-play, ever.

See how we scored it
🇲🇽New to Mexico? Read our Mexicotravel guide — passport, safety, tipping & more›

Highlights

—3 pools
—6 restaurants & bars
—Full-service spa
—22 min from CUN

Activities & Experiences

Spa & WellnessWater SportsKids Activities

Best Time to Visit

Jan
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Location

Guest Reviews

★★★★★
Brian Reinhart · 8 months ago

Visited here in 2012 with the family for a week and enjoyed every minute of it. Great restaurants, drinks, food, pool, and location. Would totally come back to this location.

★★★★★
Nate Swiss · a year ago

We had a fabulous time with our large group (six in our family and five in my brother's family)! Both of us had the combined rooms (walk-through door) between the kid and adult room. The maids were so great each day, and they were very quick to resolve any issues we found (clogged toilet, accidental...

★★★★★
Rachel Fairbourn · 11 months ago

Our stay at Beach Palace Resort was nothing short of amazing! From the moment we arrived, we were welcomed with warm smiles and exceptional service. The entire staff was attentive and friendly, but Joshua stood out as by far our favorite server. His kindness, professionalism, and attention to detail...

★★★★★
Firuzah Eshan · a year ago

This was our very first family trip to Mexico and my first time visiting the country, and I’m absolutely thrilled that we chose Beach Palace Cancun. Everything about this hotel is simply perfect! I want to especially highlight the exceptional service and the kindness of the staff. Everyone we encou...

★★★★★
Kelvin A · a year ago

Spaceous room with balcony and ocean view. Service is top class and restaurants are very good with sufficient choices of tasty food. The package is all inclusive within the resort. So you can enjoy all you can. Beach Palace is not big when compare with the Moon Palace 30 minutes drive away but at th...

What we recommend

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Nightly rate
From $228
per person, per night · all-inclusive
$455/night for two · median $504 · 7-night stay · checked Jul 15
Cheapest month we’ve seen — August, around $228 per person, per night.
Check Rates & Book
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—Resort website—Booking.com—Expedia—Tripadvisor reviews
Details
—Blvd. Kukulcan Km 11.5, El Rey, Zona Hotelera, 77500 Cancún, Q.R., Mexico
—+1 800-943-5032
Getting There
Nearest airport: CUN
Cancún International Airport
22 min transfer
The Vibe
What's actually included

What the all-inclusive plan covers at Beach Palace

The line between “all-inclusive” and “all-inclusive except the good stuff” is where trips get expensive. Here's what's genuinely covered — and what still costs extra.

Premium & à la carte dining
Expedia states all buffet and à la carte meals, snacks and beverages are included.
Included
Top-shelf liquor
Official all-inclusive page lists top-shelf drinks and mixology.
Included
Room service
Official and Expedia pages list 24-hour room service.
Included
Wi-Fi
Official page lists resort-wide high-speed Wi-Fi.
Included
In-room minibar
Official page lists daily-refreshed minibar and in-room liquor dispensers.
Included
Non-motorized water sports
Expedia states all non-motorized water sports are included.
Included
Airport transfers
Expedia lists roundtrip airport shuttle as surcharge.
Costs extra
Tipping & gratuities
Expedia states gratuities are included and additional gratuities are at guest discretion.
Tips included

Inclusions change and vary by room category and season — always confirm with the resort before booking. How we verify this.

The Daily Reality

Food, pools & the beach itself

Where you'll actually spend the week — how many places there are to eat and drink, what the pool scene offers, and what the water in front of the resort is really like.

Dining & bars

6 restaurantsReservations at some venues— Italian · Mexican · Pan-Asian · international · coffee and sweets

Official and Expedia sources describe world-class dining and six restaurants; Reddit evidence is mixed on food variety.

Pools & waterplay

3 poolsWaterslidesKids' pool

Expedia lists three outdoor pools and a children's pool with a waterslide.

The beach itself

Swimmability varies by seasonSargassum: seasonal (typically spring through late summer in Cancún, variable by year)

Guests frequently praise the beach and water, but Reddit reports seasonal seaweed and variable surf.

Venue counts come from the resort's own pages; beach conditions draw on monitoring data and consistent traveler reports — the sea doesn't read press releases, so treat seasonal notes as odds, not promises.

For Families

Taking the kids to Beach Palace?

A family week turns on the details brochures skip — whether the kids' club is genuinely supervised, who watches the baby on date night, and whether four of you fit in one room. Here's what we've verified.

Kids' club
Supervised program
Dinner reservations
Needed at some restaurants

Questions parents ask

Does Beach Palace have a kids' club, and from what age?

Yes — Beach Palace runs a supervised kids' club. Hours and age bands shift seasonally, so confirm before booking.

Is the beach at Beach Palace good for young children?

Swimmability varies by season. Sargassum seaweed is seasonal (typically spring through late summer in Cancún, variable by year) — check recent reports for your travel month.

Do you need dinner reservations at Beach Palace?

At some restaurants — book the à la carte venues early in your stay and keep the buffet as the no-plan fallback for meltdown nights.

Kids' club ages, hours, and babysitting availability change seasonally — confirm with the resort before booking.

Not sure this one fits your crew? Match resorts to your kids' exact ages — verified facts, not brochure claims.

The Palmprint file

How we scored Beach Palace

Our independent research — the score, the evidence behind every mark, and what guests actually say.

Palmprint
8.1/10
Palace Resorts
Quintana Roo
90% complete · Excellent review coverage
✓ Official site verified
How we score →

Scores

Beach8.6
High
Food7.6
High
Service8.0
High
Rooms8.1
High
Pools7.8
High
Value7.9
High
Family8.5
High

Pros

  • True all-inclusive inclusions are strong.
  • Good Hotel Zone beach position.
  • Family-friendly without being as sprawling as larger Palace resorts.

Cons

  • Food feedback is mixed.
  • Older reviews cite aging facilities before the closure.
  • Pool temperature and service waits appear in negative guest reports.

Things to know

  • Beach Palace is a true Palace Resorts all-inclusive, with 24-hour room service, minibar, Wi-Fi and dining included.
  • The property recently had a listed closure through June 30, 2026, so post-renovation reviews should be monitored.
  • The resort is smaller and easier to navigate than many Palace properties, which works well for many families.

Hidden tips

  • Use recent post-reopening reviews when choosing rooms, because older complaints may reflect pre-renovation conditions.

What guests say

Most loved
  • Cancún Hotel Zone beach views
  • Family-friendly size and layout
  • 24-hour room service
  • Clean rooms
Most common complaints
  • Food repetition and variety
  • Aging facilities before renovation
  • Pool temperature and service waits
  • Recent closure and renovation timing
Things people wish they knew
  • Expedia listed the property as closed from August 15, 2025 to June 30, 2026, so recent post-renovation guest evidence should be monitored.
  • The resort is smaller than many Palace properties, which some families like and others may find limited.
  • Food feedback is mixed even when beach and room-service feedback is positive.
From Reddit

Reddit feedback is mixed: travelers praise the beach, views, room service and family size, while negative threads before the closure mention aging facilities, cold pools and service waits.

The facts

287
Room Count
3
Number Of Pools
6
Number Of Restaurants
SpaGood WifiKids ClubBeachfrontWater ParkFamily FriendlySwimmable Beach

How we scored it

Food
Room Service: 8.5Guest Sentiment: 7.5Restaurant Variety: 8Repetition Complaints: 6.8
Weighted Review Analysis · sources: Official, Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Beach
Swimmability: 8.2Guest Sentiment: 8.7Hotel Zone Location: 8.6Sargassum Variability: 7.2Water Color And Views: 8.8
Weighted Review Analysis · sources: Official, Expedia, TripAdvisor, Google Travel, Reddit · verified 2026-07-11
Pools
Pool Count: 8Waterslide: 8Children Pool: 8.1Cold Pool Complaints: 6.8Rooftop And View Factor: 8
Weighted Review Analysis · sources: Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Rooms
Views: 8.6Comfort: 8Cleanliness: 8.6Room Service And Minibar: 8.5Aging Pre Renovation Penalty: 7
Weighted Review Analysis · sources: Official, Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Value
Food Tradeoff: 7.2Beach Location: 8.6Included Minibar: 8.5Facility Age Tradeoff: 6.8Included Room Service: 8.5
Weighted Review Analysis · sources: Official, Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Family
Kids Pool: 8Family Amenities: 8.6Food Variety Tradeoff: 7.2Room Service For Families: 8.6Small Resort Manageability: 8.5
Weighted Fit Analysis · sources: Official, Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Overall
Food: 7.6Beach: 8.6Expedia Cleanliness: 8.6Expedia Review Count: 1008Expedia Staff Service: 9Renovation Uncertainty Penalty: 7.2
Weighted Review Analysis · sources: Official, Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11
Service
Room Service: 8.4Pool Service Waits: 6.8Concierge Consistency: 7.1Expedia Staff Service: 9
Weighted Review Analysis · sources: Expedia, TripAdvisor, Booking.com, Reddit · verified 2026-07-11

Sources

GoogleRedditBookingExpediaOfficialTripadvisorTravelweeklyReddit NegativeOfficial ContactOfficial All Inclusive

Scored with Palmprint methodology v1.0.

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Where Beach Palace ranks

See all Palace Resorts resorts ranked →Read the Mexico travel guide →