The Westin Playa Vallarta

We stayed at the Westin Puerto Vallarta last week. We were there during the cartel fires I would say that the hotel handled their guests with the upmost respect , apologized for any slow service due to their staffing issues. We felt like they genuinely cared about our well-being and answered any que...

Overall, we were very disappointed in our stay and chose to move to different accommodations. We did enjoy the pool and beach area very much, and the service was very good as well. However, for being under the Westin brand we were very surprised at the disrepair of this place. (included please see v...

As of February, 2026 there is extensive construction going on all over the hotel. You hear it at the pool, in the lobby and in your rooms. One day I even had to make a small jump over a pile of rubble to make it to my room. You will also hear jets taking off and cruise ships coming in. As of now I s...

Just wrapping up a three night stay here at the Westin resort and spa in Puerto Vallarta and we could not be more pleased. Check-in was smooth and welcoming, and as Bonvoy Gold members we were upgraded to an ocean view room and an early check-in. The hotel staff here are exemplary. Every staff me...

I specifically chose the Westin Resort and Spa because I discovered that one of my favorite TV shows was shot here. I love the Apple TV series Acapulco and was surprised it was produced in Puerto Vallarta. It's was really great to discover that they left some areas of the building pink so we could f...