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Moon Palace Jamaica
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Caribbean & Mexico

Moon Palace Jamaica

Main St, Ocho Rios, Jamaica

Five-StarNear CoastMid-Size
4.2
6,688 reviews on Google
New to Jamaica? Read our Jamaicatravel guide — passport, safety, tipping & more

Highlights

4 pools
6 restaurants & bars
Full-service spa
23 min from OCJ

Activities & Experiences

Spa & WellnessWater SportsNightlifeKids Activities

Best Time to Visit

Jan
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Location

Guest Reviews

llcherry 0306 · a month ago

I enjoyed my vacation with my family of 11 for 5 days 4 nights. 5 adults and 6 children. The food was good, we enjoyed the jerk Hut and the sundeck pizza was fresh and amazing. Icecream and cake everyday 🤤. I do have some suggestions, the culture show should be at the family pool since their is a s...

michelle Laraia Bednarski · a month ago

I want to express my gratitude for the service, cleanliness, amenities, and fantastic attentiveness at Moon Palace Ocho Rios, was fabulous. We needed for nothing! Kids (12&14) loved it! Intimate setting resort, everything close proximity. A special shoutout to Stacey who was our cherished serve...

Shawn’Quavia Lowman · 3 months ago

This was my first vacation ever and overall I enjoyed every bit of it! The staff was super nice overly nice they treated me like royalty I wish I can thank them all on here ( thank You Montgomery you made my last night special & thank you Andrew the bar tender for making me a special mango drink, th...

Shantayah Hunter · 4 months ago

Overall my party and I had a good time.. The day after checkin was a little disappointing but the rest of the staff made up for it afterwards. Let me start by saying Trudy, Subrina, and Lawrence (who work for the palace members section of the resort) was extraordinary. They are great at their job an...

Andrade · a month ago

Stayed at a beautiful Moon Place hotel in Ocho Rios, Jamaica and overall had a really great experience. The rooms were amazing — very clean, modern, and comfortable. Honestly, the entire hotel was spotless and very well maintained. The restaurants had really good food with plenty of options, and the...

Nightly rate
per person, per night · all-inclusive
Check Rates & Book
Details
Main St, Ocho Rios, Jamaica
Getting There
Nearest airport: OCJ
Ian Fleming International Airport
23 min transfer
The Vibe
Lively & Social
The Grand Escape file
Grand Escape Score
8.4/10
Palace Resorts
Saint Ann Parish
86% complete · Good review coverage
✓ Official site verified

Scores

Beach8.1
Medium
Food8.0
Medium
Service8.2
Medium
Rooms8.0
Medium
Pools8.8
High
Value7.7
Medium
Family9.0
High
Nightlife8.2
Medium
Remote work8.0
Medium

Pros

  • Very strong family activity profile.
  • Four-pool setup with children’s areas and water activities.
  • Large spa and multiple dining outlets.
  • Walkable or close to Ocho Rios attractions.
  • Good fit for families with kids and teens.

Cons

  • Some guests find the resort smaller or more repetitive than Palace’s Mexico properties.
  • Transfer from MBJ can be long if not flying into OCJ.
  • Food and service feedback is more mixed than the best family resorts.
  • Beach is pleasant but not the strongest beach-first Jamaica choice.

Things to know

  • Moon Palace Jamaica is a family-friendly all-inclusive in Ocho Rios with strong pool, spa, and activity appeal.
  • The resort is open according to current Jamaica tourism reopening sources after Hurricane Melissa.
  • It is near Ocho Rios town and attractions, making it more walkable and activity-oriented than many self-contained beach resorts.
  • Guest feedback is mixed on whether longer stays become repetitive, especially compared with the larger Moon Palace Cancun complex.

Hidden tips

  • Plan activity and dining reservations early, especially during school-break periods.
  • Use the resort as an Ocho Rios activity base rather than only a beach resort.
  • Families should compare room configurations carefully because larger families may need connecting rooms or multiple rooms.

What guests say

Most loved
  • Family activities and kids facilities
  • Pools and water features
  • Ocho Rios location
  • Spa and resort amenities
  • Food variety for families
Most common complaints
  • Long transfer from Montego Bay
  • Can feel small or repetitive on longer stays
  • Cost versus value
  • Dining and service consistency
Things people wish they knew
  • Flying into Ian Fleming International Airport is much more convenient if available.
  • This is better for families and activity access than for a secluded couples-only beach escape.
  • A full week may feel repetitive for guests expecting a huge resort complex.
From Reddit

Reddit feedback is mixed but generally acknowledges strong family activities, pools, and location while raising concerns about value, transfer length from MBJ, and repetition on longer stays.

Rooms

Best Value Room:Standard double or family-connecting categories can be practical for families who will spend most time at pools and activities.Low

Exact value depends on package pricing and resort credit rules.

Best Room Category:Ocean-view or family-connecting room categoriesMedium

Best fit depends on whether the priority is Caribbean view or family spacing.

The facts

675
Room Count
4
Number Of Pools
6
Number Of Restaurants
SpaGood WifiKids ClubTeen ClubBeachfrontSwim Up BarFamily FriendlySwimmable BeachWalkable To Town

How we scored it

Food
Repetition Caveat: 7Restaurant Variety: 8.1Family Food Options: 8.4Guest Food Sentiment: 8
Restaurant Inventory And Guest Sentiment Analysis · sources: Official, Palace Elite, Meetings Palace, Reddit, TripAdvisor, Expedia · verified 2026-06-28
Beach
Beach Access: 8.5Water Activities: 8.5Beach First Caveat: 7.2Guest Beach Sentiment: 8
Beach Score From Beachfront Setting Guest Sentiment And Beach First Caveats · sources: Official, TripAdvisor, Expedia, Reddit, Google Hotels · verified 2026-06-28
Pools
Kids Pool: 8.8Pool Inventory: 9Chair Pressure Caveat: 7.5Flowrider And Water Features: 8.8
Pool Score From Official And Third Party Pool Inventory Plus Guest Family Feedback · sources: Palace Elite, Meetings Palace, Expedia, Reddit, TripAdvisor · verified 2026-06-28
Rooms
Room Inventory: 8.2Ocean View Options: 8.2Room Condition Caveat: 7.3Family Connecting Utility: 8.5
Room Score From Large Room Inventory Ocean View Positioning And Guest Feedback · sources: Official, TripAdvisor, Meetings Palace, Palace Elite, Reddit · verified 2026-06-28
Value
Cost Caveat: 7Activity Depth: 8.5Family Inclusions: 8.6Long Stay Repetition Caveat: 6.8
Value Score From Cost Worth It Discussion Family Amenities And Repetition Caveats · sources: Reddit, TripAdvisor, Expedia, Palace Elite, Official · verified 2026-06-28
Family
Pools: 9Dining: 8.2Kids Club: 9Activities: 9Room Configurations: 8.4
Family Score From Kids Club Pool Inventory Activities And Guest Family Feedback · sources: Official, Palace Elite, Expedia, Reddit, TripAdvisor, Meetings Palace · verified 2026-06-28
Overall
Food: 8Pools: 8.8Service: 8.2Transfer Caveat: 7.2Family Amenities: 9
Weighted Review Platform Guest Consensus And Current Open Status Analysis · sources: Official, TripAdvisor, Reddit, Expedia, Palace Elite, Travel Weekly, Visit Jamaica · verified 2026-06-28
Service
Activity Support: 8.5Staff Helpfulness: 8.4Service Consistency: 7.5
Guest Sentiment Analysis From Tripadvisor Reddit And Ota Sources · sources: TripAdvisor, Reddit, Expedia, Official · verified 2026-06-28
Nightlife
Bars: 8.4Nightclub: 8.4Family Evening Activity: 8
Nightlife Score From Nightclub Bars And Evening Activity Sources · sources: Expedia, Palace Elite, TripAdvisor, Reddit · verified 2026-06-28
Remote work
Wifi: 8.2Location: 8Room Comfort: 8Family Activity Noise Caveat: 7
Remote Work Score From Free Wifi Walkable Location Room Inventory And Activity Noise Caveat · sources: Official, Expedia, TripAdvisor, Travel Weekly · verified 2026-06-28

Sources

RedditExpediaOfficialTripadvisorPalace EliteTravelweeklyTrip Com MapMeetings PalaceHurricane StatusReddit Secondary

Scored with Grand Escape methodology v1.0.