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Hyatt Ziva Rose Hall
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Caribbean & Mexico

Hyatt Ziva Rose Hall

Rose Hall Road, A1, Montego Bay, Jamaica

Five-StarNear CoastMid-Size
4.4
1,928 reviews on Google
New to Jamaica? Read our Jamaicatravel guide — passport, safety, tipping & more

Highlights

2 pools
14 restaurants & bars
Full-service spa
Swim-up suites
15 min from MBJ

Activities & Experiences

Spa & WellnessWater SportsNightlifeKids Activities

Best Time to Visit

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Location

Guest Reviews

Tyiesha Gray · a month ago

If I could give this place -10 stars I would, I stayed with a large party about 12 of us and about 5 rooms total. We all have been to Jamaica once before staying at different resorts, however my aunt stayed here previously and recommend it. Not to mention all the money we spent as a group we bought ...

Patrick Kirlew · 7 months ago

This place rocks. The staff is great and management went above and beyond in accommodating all the guests during and after hurricane Melissa. They kept the food and entertainment coming and it was great. They refunded everyone for their stay after the hurricane and kept us safe and sound at the prop...

Janice Daley · 9 months ago

My daughter got married at the Hyatt Ziva. We had a wonderful experience! Loved our room, service was great and the location perfect!! The only one complaint was the shower gel pump. It was difficult to dispense.the gel. Other family members had the same issue. Overall experience was great!!

Linda Hall · 7 months ago

First and foremost I want to thank the managers and staff and the Hyatt Ziva Rose Hall in Montego Bay for their exceptional service before, during, and after Hurricane Melissa. Due to the storm, I was stuck in Montego Bay and the staff here kept us calm, clean and fed the entire way through. Not onl...

Kristina Cho · a month ago

Water was a bit choppy but everything overall was amazing! Our eldest enjoyed his cabana and his snacks being catered to him! Thank you so much to all the wonderful staffs!

Nightly rate
per person, per night · all-inclusive
Check Rates & Book
Details
Rose Hall Road, A1, Montego Bay, Jamaica
Getting There
Nearest airport: MBJ
Sangster International Airport
15 min transfer
The Vibe
Lively & Social
The Grand Escape file
Grand Escape Score
8.4/10
Hyatt Ziva
Saint James Parish
82% complete · Good review coverage
✓ Official site verified

Scores

Beach7.4
Medium
Food8.3
Medium
Service8.4
Medium
Rooms8.1
Medium
Pools8.8
High
Value7.8
Medium
Family8.9
High
Nightlife8.0
Medium
Remote work8.0
Medium

Pros

  • Very close to MBJ airport.
  • Strong family amenities and Kidz Club.
  • Multiple restaurants and bars across the Ziva/Zilara complex.
  • Good pool setup with swim-up options.
  • World of Hyatt integration can add value for points travelers.

Cons

  • Current operational status requires manual verification due to Hurricane Melissa closure/reopening timelines.
  • Beach feedback is mixed compared with the pools.
  • Some guests mention dated furnishings or noise in certain areas.
  • Service and restaurant schedules can be inconsistent.

Things to know

  • Hyatt Ziva Rose Hall is a family-friendly all-inclusive resort in the Rose Hall area near Montego Bay airport.
  • Current travel-industry sources indicate Hyatt Ziva/Zilara Rose Hall operations are suspended due to Hurricane Melissa impacts, with reopening expected around late 2026 or early 2027 depending on source.
  • When open, the resort’s strengths are family amenities, pools, dining variety, and short airport transfer.
  • The beach receives more mixed feedback than the pools and dining.

Hidden tips

  • Verify reopening date and bookability directly with Hyatt before publishing or recommending.
  • Reserve popular dining early because some restaurants may not operate every night.
  • Pack insect repellent during warmer/wetter periods because guest reports mention mosquito issues.

What guests say

Most loved
  • Family-friendly amenities
  • Pools and swim-up access
  • Dining variety
  • Short airport transfer
  • Friendly staff
Most common complaints
  • Current hurricane-related operational uncertainty
  • Beach quality
  • Dated rooms or furnishings
  • Noise or crowding during family-heavy periods
  • Restaurant schedule limitations
Things people wish they knew
  • The resort’s current reopening status must be checked directly because post-Hurricane Melissa timelines vary by source.
  • The pools and family amenities are generally stronger than the beach.
  • Some dining venues may require reservations or may not open every night.
From Reddit

Reddit feedback is generally positive on food, pools, family usability, and staff, but it includes important caveats about beach quality, room age, mosquitoes, and spring-break or family-period crowding.

Rooms

Rooms To Avoid:Rooms near louder activity zones may not suit guests prioritizing quiet.Low

Guest feedback mentions noise variability and activity levels.

Best Room Category:Swim-up suites or club-level ocean-view categoriesMedium

Best fit for guests prioritizing pool access, upgraded service, and a stronger resort-view experience.

The facts

2
Number Of Pools
14
Number Of Restaurants
SpaGood WifiKids ClubTeen ClubBeachfrontClub LevelSwim Up BarSwim Up SuiteFamily FriendlySwimmable Beach

How we scored it

Food
Schedule Caveat: 7.2Reservation Caveat: 7.4Restaurant Variety: 8.8Guest Food Sentiment: 8.4
Restaurant Inventory And Guest Food Sentiment Analysis · sources: Official Dining, Resorts by Hyatt, TripAdvisor, Reddit, Virgin Atlantic Holidays · verified 2026-06-28
Beach
Beach Access: 8.5Swimmability: 7.8Guest Beach Sentiment: 6.8Pool Comparison Caveat: 6.6
Beach Score From Beachfront Setting And Mixed Guest Beach Quality Feedback · sources: Official, TripAdvisor, Reddit, Travel Weekly, Virgin Atlantic Holidays · verified 2026-06-28
Pools
Family Pool: 8.8Swim Up Bar: 8.8Pool Inventory: 8.8Adults Access Context: 8.4
Pool Score From Official Pool Inventory And Guest Pool Sentiment · sources: Official, Virgin Atlantic Holidays, Reddit, TripAdvisor, Travel Writer · verified 2026-06-28
Rooms
Views: 8.2Room Size: 8.3Swim Up Suites: 8.6Dated Furnishing Caveat: 7
Room Score From Official Room Positioning Swim Up Options And Guest Condition Feedback · sources: Official, Resorts by Hyatt, TripAdvisor, Reddit, Virgin Atlantic Holidays · verified 2026-06-28
Value
Beach Caveat: 6.8Family Inclusions: 8.8Airport Convenience: 9World Of Hyatt Value: 8Current Status Caveat: 5.5
Value Score From World Of Hyatt Potential Family Inclusions Airport Convenience And Beach Status Caveats · sources: Official, TripAdvisor, Reddit, Virgin Atlantic Holidays, TravelAge West · verified 2026-06-28
Family
Pools: 8.8Dining: 8.4Kids Club: 9Teen Club: 8.5Airport Convenience: 9
Family Score From Kidz Club Teen Club Pool Dining And Guest Family Feedback · sources: Official, Hyatt Inclusive Collection, Virgin Atlantic Holidays, TripAdvisor, Reddit, Resorts by Hyatt · verified 2026-06-28
Overall
Food: 8.3Beach: 7.4Pools: 8.8Family Amenities: 8.9Current Status Caveat: 5.5
Weighted Review Platform Guest Consensus And Current Operational Status Analysis · sources: Official, TripAdvisor, Reddit, Hyatt Dining, Virgin Atlantic Holidays, Travel Weekly, TravelAge West, Hurricane Status · verified 2026-06-28
Service
Family Service: 8.5Staff Friendliness: 8.6Service Consistency: 7.6
Guest Sentiment Analysis Balancing Friendly Staff Mentions With Service Inconsistency · sources: TripAdvisor, Reddit, Official, Resorts by Hyatt · verified 2026-06-28
Nightlife
Bars: 8.4Rooftop Lounge: 8.4Family Resort Caveat: 7.4Evening Entertainment: 8
Nightlife Score From Bars Rooftop Lounge Evening Entertainment And Family Resort Context · sources: Official Dining, Resorts by Hyatt, Virgin Atlantic Holidays, TripAdvisor · verified 2026-06-28
Remote work
Wifi: 8Quiet Caveat: 6.8Room Comfort: 8.1Airport Convenience: 9
Remote Work Score From Wifi Room Comfort Short Airport Transfer And Family Activity Caveat · sources: Official, TripAdvisor, Virgin Atlantic Holidays · verified 2026-06-28

Sources

RedditOfficialTripadvisorTravelweeklyTravelage WestOfficial DiningVirgin AtlanticHurricane StatusReddit SecondaryResorts By HyattOfficial Transportation

Scored with Grand Escape methodology v1.0.