Our full take on Grand Park Royal Cancún
Grand Park Royal is a beachfront all-inclusive in the Cancun Hotel Zone, for couples and families who are here for the colour of the water. It has 345 rooms, three pools, seven restaurants and five bars on the strip, with swim-up rooms and villas carrying plunge pools. The beach and the location are what guests rate highest here; the food is not, and neither is the quiet.
Guests praise the beach and the water, the Hotel Zone position, the ocean-front and plunge-pool rooms, and the staff. The complaints are food consistency, membership and vacation-club sales pressure that recurs often enough to plan for, rooms that vary category by category, and seasonal sargassum. The thing people wish they had known is that the room category changes the stay more than the resort does, and that a sales pitch is part of the week.
The plan covers the restaurants and bars, Wi-Fi and the kids' club for ages four to eleven, with 24-hour room service limited to one delivery a day and a second one charged; Le Grand Prime and Lounge is a premium venue discounted on qualifying direct bookings rather than included, the spa is extra, premium labels are not confirmed, and the round-trip airport transfer is free only on stays of five nights or more booked on the Park Royal website. The 48-square-metre Villa Deluxe Ocean Front opens onto the beach, and the 86-square-metre Villa Master Ocean Front Plunge Pool is the top of the list. Anyone who wants a quiet resort should leave the Hotel Zone.
