Scores at a Glance
Hyatt Ziva CancúnMayia Exclusive Resort & Spa
Overall
9.0
9.3
Beach
9.2
7.7
Food
8.6
9.5
Service
8.9
9.3
Rooms
8.7
9.2
Luxury
8.6
9.2
Value
7.8
8.8
Romance
8.3
9.4
Scores out of 10 — higher is better
Quick Stats
9.0
Overall Score
9.3
5-star
Star Rating
5-star
4.5 (7,503)
Google Rating
4.8 (1,266)
From $254
Price / Night (pp)
Rates TBD
No
Adults Only
Yes
Yes
Kids' Club
—
Oceanfront
Beachfront
Near coast
Grand
Resort Size
Mid-size
30 min
Airport Transfer
70 min
All Scores
9.2
Beach
7.7
8.6
Food
9.5
8.9
Service
9.3
8.7
Rooms
9.2
9.0
Pools
9.0
8.6
Luxury
9.2
7.8
Value
8.8
9.3
Family
—
8.3
Romance
9.4
7.8
Nightlife
8.4
7.3
Quiet
8.6
8.0
Adventure
—
8.5
Wellness
8.8
8.0
Remote work
7.8
Vibes
Yes
Lively
—
Yes
Quiet
Yes
—
Romance
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Nightlife
—
Yes
Kids
—
Hyatt Ziva Cancún
- Beachfront infinity pool
- Turquoise Tower suites
- World-class nightlife nearby
- Family & group friendly
Mayia Exclusive Resort & Spa
- Adults-only all-inclusive
- Full-service spa
- Swim-up suites
- 70 min from RHO
Pros — Hyatt Ziva Cancún
- Excellent Punta Cancún location with water on three sides and strong beach access.
- Very high review volume with broad positive consensus across TripAdvisor and Booking.com.
- Strong family infrastructure, including KidZ Club, mini water park, teen club, kids pool, and multi-generational appeal.
- Three infinity pools, including an adults-only rooftop pool for Turquoize guests.
- Large all-inclusive dining and bar footprint with 18 total restaurants, lounges, food trucks, and bars listed by Hyatt.
- Strong Wi-Fi evidence from Booking.com, with a Free WiFi subscore of 9.7.
- Walkable access to nearby Hotel Zone nightlife, restaurants, and beaches.
Pros — Mayia Exclusive Resort & Spa
- Premium all-inclusive evidence
- Adults-only luxury setting
- Strong food and branded-drink inclusion
- Modern rooms and private-pool options
Cons — Hyatt Ziva Cancún
- High rates can create value pressure, especially for guests who do not use the upgraded room or family amenities.
- Not ideal for travelers seeking a quiet, adults-only resort unless they book Turquoize and still accept the larger family-resort environment.
- Some guest feedback mentions cabana pricing, upsells, and premium items despite the all-inclusive positioning.
- Dining receives mostly positive feedback, but some guests find select restaurants or buffet timing inconsistent.
- Wedding groups, evening entertainment, and pool activity can create noise variability depending on room location.
Cons — Mayia Exclusive Resort & Spa
- Stony beach feedback
- À la carte reservations can fill
- Not family-friendly
- Exact entrance coordinate needs manual confirmation