Scores at a Glance
Hotel Dos Playas CancúnHyatt Ziva Cancún
Overall
6.9
9.0
Beach
8.4
9.2
Food
6.8
8.6
Service
6.9
8.9
Rooms
6.2
8.7
Luxury
—
8.6
Value
7.6
7.8
Romance
—
8.3
Scores out of 10 — higher is better
Quick Stats
6.9
Overall Score
9.0
4-star
Star Rating
5-star
4.1 (8,609)
Google Rating
4.5 (7,503)
Rates TBD
Price / Night (pp)
From $254
No
Adults Only
No
—
Kids' Club
Yes
Near coast
Beachfront
Oceanfront
Mid-size
Resort Size
Grand
30 min
Airport Transfer
30 min
All Scores
8.4
Beach
9.2
6.8
Food
8.6
6.9
Service
8.9
6.2
Rooms
8.7
6.8
Pools
9.0
—
Luxury
8.6
7.6
Value
7.8
6.8
Family
9.3
—
Romance
8.3
—
Nightlife
7.8
—
Quiet
7.3
—
Adventure
8.0
—
Wellness
8.5
—
Remote work
8.0
Vibes
—
Lively
Yes
—
Quiet
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Kids
Yes
—
Nightlife
Yes
Hotel Dos Playas Cancún
- 2 pools
- 3 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 30 min from CUN
Hyatt Ziva Cancún
- Beachfront infinity pool
- Turquoise Tower suites
- World-class nightlife nearby
- Family & group friendly
Pros — Hotel Dos Playas Cancún
- Good Playa Tortugas location
- Optional all-inclusive plan
- Swimmable beach reports
- Lower-cost Cancun positioning
Pros — Hyatt Ziva Cancún
- Excellent Punta Cancún location with water on three sides and strong beach access.
- Very high review volume with broad positive consensus across TripAdvisor and Booking.com.
- Strong family infrastructure, including KidZ Club, mini water park, teen club, kids pool, and multi-generational appeal.
- Three infinity pools, including an adults-only rooftop pool for Turquoize guests.
- Large all-inclusive dining and bar footprint with 18 total restaurants, lounges, food trucks, and bars listed by Hyatt.
- Strong Wi-Fi evidence from Booking.com, with a Free WiFi subscore of 9.7.
- Walkable access to nearby Hotel Zone nightlife, restaurants, and beaches.
Cons — Hotel Dos Playas Cancún
- Rooms and maintenance complaints
- Mixed food quality
- No verified supervised kids club
- Service and cleanliness inconsistency
Cons — Hyatt Ziva Cancún
- High rates can create value pressure, especially for guests who do not use the upgraded room or family amenities.
- Not ideal for travelers seeking a quiet, adults-only resort unless they book Turquoize and still accept the larger family-resort environment.
- Some guest feedback mentions cabana pricing, upsells, and premium items despite the all-inclusive positioning.
- Dining receives mostly positive feedback, but some guests find select restaurants or buffet timing inconsistent.
- Wedding groups, evening entertainment, and pool activity can create noise variability depending on room location.