Scores at a Glance
Hotel Benalma Costa del SolHyatt Ziva Cancún
Overall
8.0
9.0
Beach
8.0
9.2
Food
7.6
8.6
Service
8.0
8.9
Rooms
7.7
8.7
Luxury
—
8.6
Value
7.8
7.8
Romance
—
8.3
Scores out of 10 — higher is better
Quick Stats
8.0
Overall Score
9.0
4-star
Star Rating
5-star
4.5 (3,459)
Google Rating
4.5 (7,503)
Rates TBD
Price / Night (pp)
From $254
No
Adults Only
No
Yes
Kids' Club
Yes
Near coast
Beachfront
Oceanfront
Mid-size
Resort Size
Grand
—
Airport Transfer
30 min
All Scores
8.0
Beach
9.2
7.6
Food
8.6
8.0
Service
8.9
7.7
Rooms
8.7
8.2
Pools
9.0
—
Luxury
8.6
7.8
Value
7.8
8.1
Family
9.3
—
Romance
8.3
—
Nightlife
7.8
7.3
Quiet
7.3
—
Adventure
8.0
—
Wellness
8.5
7.0
Remote work
8.0
Vibes
Yes
Quiet
Yes
—
Lively
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Kids
Yes
—
Nightlife
Yes
Hotel Benalma Costa del Sol
- 2 pools
- 3 restaurants & bars
- Full-service spa
Hyatt Ziva Cancún
- Beachfront infinity pool
- Turquoise Tower suites
- World-class nightlife nearby
- Family & group friendly
Pros — Hotel Benalma Costa del Sol
- Beachfront Costa del Sol location.
- Flexible board basis with an all-inclusive option.
- Family pool, children's slide area, and adults-only pool support different traveler types.
Pros — Hyatt Ziva Cancún
- Excellent Punta Cancún location with water on three sides and strong beach access.
- Very high review volume with broad positive consensus across TripAdvisor and Booking.com.
- Strong family infrastructure, including KidZ Club, mini water park, teen club, kids pool, and multi-generational appeal.
- Three infinity pools, including an adults-only rooftop pool for Turquoize guests.
- Large all-inclusive dining and bar footprint with 18 total restaurants, lounges, food trucks, and bars listed by Hyatt.
- Strong Wi-Fi evidence from Booking.com, with a Free WiFi subscore of 9.7.
- Walkable access to nearby Hotel Zone nightlife, restaurants, and beaches.
Cons — Hotel Benalma Costa del Sol
- All-inclusive inclusions are more limited than classic Caribbean-style all-inclusive resorts.
- Official room detail access was limited during research.
- Thin property-specific Reddit coverage keeps the record under review.
Cons — Hyatt Ziva Cancún
- High rates can create value pressure, especially for guests who do not use the upgraded room or family amenities.
- Not ideal for travelers seeking a quiet, adults-only resort unless they book Turquoize and still accept the larger family-resort environment.
- Some guest feedback mentions cabana pricing, upsells, and premium items despite the all-inclusive positioning.
- Dining receives mostly positive feedback, but some guests find select restaurants or buffet timing inconsistent.
- Wedding groups, evening entertainment, and pool activity can create noise variability depending on room location.