Scores at a Glance
Cozumel Palace All Inclusive ResortSerenusa Resort
Overall
8.8
8.1
Beach
6.7
8.4
Food
8.7
7.0
Service
9.2
8.4
Rooms
8.9
7.8
Value
8.0
8.0
Scores out of 10 — higher is better
Quick Stats
8.8
Overall Score
8.1
5-star
Star Rating
4-star
4.6 (1,768)
Google Rating
4.5 (4,582)
Rates TBD
Price / Night (pp)
Rates TBD
No
Adults Only
No
Yes
Kids' Club
Yes
Near coast
Beachfront
Near coast
Mid-size
Resort Size
Mid-size
10 min
Airport Transfer
105 min
All Scores
6.7
Beach
8.4
8.7
Food
7.0
9.2
Service
8.4
8.9
Rooms
7.8
7.9
Pools
8.5
8.0
Value
8.0
8.2
Family
9.0
Vibes
Activities
Yes
Spa
—
Yes
Water sports
Yes
Yes
Kids
Yes
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Serenusa Resort
- 3 pools
- 3 restaurants & bars
- 105 min from CTA
Pros — Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros — Serenusa Resort
- Excellent kids and teen programming
- Private sandy beach
- Waterslides and multiple pools
- Renovated rooms
- Strong family logistics
Cons — Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons — Serenusa Resort
- Food feedback varies
- Some extras are chargeable
- Not walkable to Licata
- Exact main-entrance coordinate needs manual confirmation