Scores at a Glance
Cozumel Palace All Inclusive ResortMermaid Hotel & Club
Overall
8.8
7.8
Beach
6.7
7.4
Food
8.7
7.7
Service
9.2
8.4
Rooms
8.9
7.6
Value
8.0
8.1
Scores out of 10 — higher is better
Quick Stats
8.8
Overall Score
7.8
5-star
Star Rating
4-star
4.6 (1,768)
Google Rating
4.3 (1,702)
Rates TBD
Price / Night (pp)
Rates TBD
No
Adults Only
No
Yes
Kids' Club
Yes
Near coast
Beachfront
Near coast
Mid-size
Resort Size
Mid-size
10 min
Airport Transfer
120 min
All Scores
6.7
Beach
7.4
8.7
Food
7.7
9.2
Service
8.4
8.9
Rooms
7.6
7.9
Pools
7.8
8.0
Value
8.1
8.2
Family
—
Vibes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Kids
Yes
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Mermaid Hotel & Club
- 2 pools
- 1 restaurants & bars
- Full-service spa
- 120 min from CMB
Pros — Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros — Mermaid Hotel & Club
- Officially all-inclusive
- Direct beachfront location
- Strong staff sentiment
- Good-value positioning
Cons — Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons — Mermaid Hotel & Club
- Sri Lanka is a new country value for the catalog
- Beach swimming may be rough
- Limited resort-specific Reddit evidence
- Some upkeep complaints in guest sources