Scores at a Glance
Cozumel Palace All Inclusive ResortHeritance Ahungalla
Overall
8.8
8.2
Beach
6.7
8.1
Food
8.7
8.3
Service
9.2
8.4
Rooms
8.9
8.0
Value
8.0
7.8
Scores out of 10 · higher is better
Quick Stats
8.8
Overall Score
8.2
5-star
Star Rating
5-star
4.6 (1,768)
Google Rating
4.7 (11,444)
From $163
Price / Night (pp)
Rates TBD
No
Adults Only
No
Yes
Kids' Club
–
Near coast
Beachfront
Near coast
Mid-size
Resort Size
Mid-size
10 min
Airport Transfer
120 min
All Scores
6.7
Beach
8.1
8.7
Food
8.3
9.2
Service
8.4
8.9
Rooms
8.0
7.9
Pools
8.4
8.0
Value
7.8
8.2
Family
7.3
–
Quiet
8.2
–
Remote work
7.1
Vibes
–
Quiet
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Kids
Yes
Cozumel Palace All Inclusive Resort
- 3 pools
- 4 restaurants & bars
- Full-service spa
- Gated, 24-hour security
- 10 min from CZM
Heritance Ahungalla
- 2 pools
- 3 restaurants & bars
- Full-service spa
- 120 min from CMB
Pros · Cozumel Palace All Inclusive Resort
- Excellent service reputation
- Strong snorkeling access
- Large suite-style rooms
- Walkable or short taxi access to San Miguel
Pros · Heritance Ahungalla
- Beachfront setting with ocean-facing rooms.
- Two confirmed pools.
- Good food and service signals across recent reviews.
Cons · Cozumel Palace All Inclusive Resort
- No sandy beach
- Sales-pressure and resort-credit complaints
- Smaller pool scene
- Deep-water entry limits toddler appeal
Cons · Heritance Ahungalla
- All-inclusive inclusions are less transparent than dedicated AI brands.
- Kids-club evidence is weak.
- Some room-condition comments suggest category and renovation status matter.