Scores at a Glance
Club Hotel DolphinHyatt Ziva Cancún
Overall
8.1
9.0
Beach
7.4
9.2
Food
8.0
8.6
Service
8.6
8.9
Rooms
7.6
8.7
Luxury
—
8.6
Value
7.9
7.8
Romance
7.6
8.3
Scores out of 10 — higher is better
Quick Stats
8.1
Overall Score
9.0
5-star
Star Rating
5-star
4.7 (8,925)
Google Rating
4.5 (7,503)
Rates TBD
Price / Night (pp)
From $254
No
Adults Only
No
Yes
Kids' Club
Yes
Near coast
Beachfront
Oceanfront
Mid-size
Resort Size
Grand
35 min
Airport Transfer
30 min
All Scores
7.4
Beach
9.2
8.0
Food
8.6
8.6
Service
8.9
7.6
Rooms
8.7
8.7
Pools
9.0
—
Luxury
8.6
7.9
Value
7.8
8.2
Family
9.3
7.6
Romance
8.3
7.8
Nightlife
7.8
6.4
Quiet
7.3
7.8
Adventure
8.0
7.6
Wellness
8.5
7.5
Remote work
8.0
Vibes
Yes
Romance
—
Yes
Lively
Yes
Yes
Adventure
—
—
Quiet
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
Yes
Nightlife
Yes
Yes
Kids
Yes
Club Hotel Dolphin
- 3 pools
- 2 restaurants & bars
- Full-service spa
- 35 min from CMB
Hyatt Ziva Cancún
- Beachfront infinity pool
- Turquoise Tower suites
- World-class nightlife nearby
- Family & group friendly
Pros — Club Hotel Dolphin
- Verified all-inclusive availability
- Large pool setup with children's pool
- Strong family-friendly amenities
- Friendly staff feedback is recurring
- Convenient for Bandaranaike International Airport
Pros — Hyatt Ziva Cancún
- Excellent Punta Cancún location with water on three sides and strong beach access.
- Very high review volume with broad positive consensus across TripAdvisor and Booking.com.
- Strong family infrastructure, including KidZ Club, mini water park, teen club, kids pool, and multi-generational appeal.
- Three infinity pools, including an adults-only rooftop pool for Turquoize guests.
- Large all-inclusive dining and bar footprint with 18 total restaurants, lounges, food trucks, and bars listed by Hyatt.
- Strong Wi-Fi evidence from Booking.com, with a Free WiFi subscore of 9.7.
- Walkable access to nearby Hotel Zone nightlife, restaurants, and beaches.
Cons — Club Hotel Dolphin
- All-inclusive is rate-plan dependent
- A la carte dining may cost extra
- Some room refurbishment and air-conditioning complaints
- Large active-resort feel can be noisy
- Sri Lanka is outside the current country vocabulary
Cons — Hyatt Ziva Cancún
- High rates can create value pressure, especially for guests who do not use the upgraded room or family amenities.
- Not ideal for travelers seeking a quiet, adults-only resort unless they book Turquoize and still accept the larger family-resort environment.
- Some guest feedback mentions cabana pricing, upsells, and premium items despite the all-inclusive positioning.
- Dining receives mostly positive feedback, but some guests find select restaurants or buffet timing inconsistent.
- Wedding groups, evening entertainment, and pool activity can create noise variability depending on room location.