Scores at a Glance
Grecotel Caramel Boutique ResortPlaya Azul Cozumel Hotel
Overall
8.7
8.2
Beach
8.2
8.6
Food
8.6
7.8
Service
9.0
8.7
Rooms
8.8
7.8
Value
7.8
7.8
Scores out of 10 — higher is better
Quick Stats
8.7
Overall Score
8.2
5-star
Star Rating
4-star
4.8 (639)
Google Rating
4.4 (1,020)
Rates TBD
Price / Night (pp)
Rates TBD
Yes
Adults Only
No
Yes
Kids' Club
—
Oceanfront
Beachfront
Near coast
Boutique
Resort Size
Mid-size
60 min
Airport Transfer
7 min
All Scores
8.2
Beach
8.6
8.6
Food
7.8
9.0
Service
8.7
8.8
Rooms
7.8
7.8
Value
7.8
8.5
Family
7.2
8.7
Quiet
—
—
Adventure
9.0
8.0
Remote work
—
Vibes
Yes
Romance
—
Yes
Quiet
—
—
Adventure
Yes
Activities
Yes
Spa
Yes
Yes
Water sports
Yes
—
Kids
Yes
Grecotel Caramel Boutique Resort
- Adults-only beachfront boutique
- Private sandy beach
- Elixir spa and thalassotherapy
- Cretan farm-to-table dining
Playa Azul Cozumel Hotel
- 2 pools
- 2 restaurants & bars
- Full-service spa
- 7 min from CZM
Pros — Grecotel Caramel Boutique Resort
- Boutique scale with polished design.
- Strong guest satisfaction across OTA sources.
- Family-friendly without feeling like a large children-focused resort.
Pros — Playa Azul Cozumel Hotel
- Small beachfront setting
- Good shore snorkeling
- Strong service reputation
- Free Wi-Fi and parking
- Optional all-inclusive evidence
Cons — Grecotel Caramel Boutique Resort
- Beach texture may not suit sand-focused travelers.
- Less resort sprawl and fewer pools than larger Crete properties.
- Some experiences may require advance reservations.
Cons — Playa Azul Cozumel Hotel
- All-inclusive plan needs manual confirmation
- No verified kids club
- Small beach
- Rooms may feel dated